The UPS Store

Reviews

• JM

  Jennifer Mitchell

  2 days ago
  5.0
  Normally I don’t take the time to review almost anything. Especially a quick errand. But omg… I came in with 4 huge packages to return to Amazon. There was a line of about 3 people… and the efficiency, professionalism, helpfulness of the staff here was actually mind blowing. I was in and out in about 5 min. Such a quick painless trip I donated my 2 min to tell the rest of the world about it.
• MN

  Maria Gabriela Barros Noleto

  Oct 10, 2025
  5.0
  I was passing through when I stopped by the store to make a return. I was impressed by the kindness and cordiality of the employees that morning. The store is small but cozy. There were still some boxes being put away, but it wasn't a problem, as I knew the truck was unloading. I was served very quickly and with smiles. I love receiving smiles; it makes me feel welcome.
• MM

  MCH1019

  Oct 2, 2025
  4.0
  I visit this UPS store almost weekly and have always had a great experience there. Everyone is so nice and helpful and I almost always choose UPS as the carrier if I can bc I know it will be quick and easy going into this store. Unfortunately I had a bad experience today with someone behind the counter. I had two heavy and awkward boxes so was waiting by the mailboxes in line . The woman who works there (who is very nice) directed me to go up to the desk and pointed to where I should go. My boxes were heavy and I had to place them on the counter in front of the person she told me to go to . Not sure if he’s new as I have never seen him there . He was finishing up with another customer. He completely snapped at me . Asked me in an exasperated tone to wait to be called as there was no room for my packages, I explained to him that the woman who works there told me to come up there and he just kept muttering under his breath at my rudeness to come up to the desk. It was embarrassing and not really acceptable way to speak to anyone, never mind a customer. I do acknowledge there wasn’t much room and had no plans to go up to the desk until one of the customers left but the other employee directed me there. Having said that, the person who did end up helping me was very nice and this is the only bad experience I’ve had there . Just disappointed .
• KO

  Kiara Ortega

  Sep 15, 2025
  1.0
  Went for usps services, they didn’t give me the correct information, I ended up getting my mail misplaced or stolen, went to ask person in the front they dismissed me by saying “we don’t have nothing to do with that as is USPS and they just collect and give it to them” I was never told this when came in to send it, they even gave me a tracking number on the ticket and it resulted in “it wasn’t valid because I didn’t pay for one” please train better your employees to give a better service and information.
• KS

  Katty Sosa

  Aug 27, 2025
  5.0
  excelente servicio , gran amabiidad y rapidez

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