The UPS Store

4.1

187 reviews

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Business Details

675 Vfw Pkwy, Chestnut Hill, MA

02467, United States

(617) 325-1090

https://locations.theupsstore.com/ma/chestnut-hill/675-vfw-pkwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #2794 in Chestnut Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In Hancock Village Next To Bertucci's.

Details

DeliveryNot available

Location

The UPS Store

675 Vfw Pkwy, Chestnut Hill, MA

02467, United States

Get Directions

Hours

Monday8:30 AM - 6:30 PM

Tuesday8:30 AM - 6:30 PM

Wednesday8:30 AM - 6:30 PM

Thursday8:30 AM - 6:30 PM

Friday8:30 AM - 6:30 PM

Saturday9:00 AM - 5:00 PM

Sunday11:00 AM - 4:00 PM

2026-01-19Closed

2026-02-14Regular Hours

2026-02-16Regular Hours

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2026-04-05Regular Hours

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2026-05-25Regular Hours

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2026-10-12Regular Hours

2026-11-11Regular Hours

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2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

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Reviews

4.1

187 reviews

5 stars

127

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What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, although there were some reports of rudeness from individual employees.

Efficiency

Many reviews highlighted the quick and efficient service, with customers often able to complete their transactions in a timely manner.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding specific staff members and issues with service reliability.

Knowledge and Helpfulness

Customers appreciated the staff's knowledge and willingness to assist with various shipping and notary services.

ES
Eve Spencer
Jan 18, 2026
5.0
Andre went above and beyond to help me at every moment of the process of shipping a package. I greatly appreciated his professionalism, customer service, and kindness. Thank you Andre!
TD
Tanya Duncan
Dec 12, 2025
5.0
This is one of the best UPS stores around here. The staff is knowledgeable, experienced, fast and efficient.
MC
michel collazo
Dec 8, 2025
5.0
Great customer service.Very Professional staff.Never had a bad experience here.
JM
Jennifer Mitchell
Nov 22, 2025
5.0
Normally I don’t take the time to review almost anything. Especially a quick errand. But omg… I came in with 4 huge packages to return to Amazon. There was a line of about 3 people… and the efficiency, professionalism, helpfulness of the staff here was actually mind blowing. I was in and out in about 5 min. Such a quick painless trip I donated my 2 min to tell the rest of the world about it.
MN
Maria Gabriela Barros Noleto
Oct 10, 2025
5.0
I was passing through when I stopped by the store to make a return. I was impressed by the kindness and cordiality of the employees that morning. The store is small but cozy. There were still some boxes being put away, but it wasn't a problem, as I knew the truck was unloading. I was served very quickly and with smiles. I love receiving smiles; it makes me feel welcome.