Brand Certified

The UPS Store

4.1

(188 reviews)

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Business Details

675 Vfw Pkwy, Chestnut Hill, MA

02467, United States

(617) 325-1090

https://locations.theupsstore.com/ma/chestnut-hill/675-vfw-pkwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #2794 in Chestnut Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In Hancock Village Next To Bertucci's.

Details

DeliveryNot available

Location

The UPS Store

675 Vfw Pkwy, Chestnut Hill, MA

02467, United States

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Hours

Monday8:30 AM - 6:30 PM

Tuesday8:30 AM - 6:30 PM

Wednesday8:30 AM - 6:30 PM

Thursday8:30 AM - 6:30 PM

Friday8:30 AM - 6:30 PM

Saturday9:00 AM - 5:00 PM

Sunday11:00 AM - 4:00 PM

2026-03-17Regular Hours

2026-04-05Regular Hours

2026-04-19Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-06-19Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.1

188 reviews

5 stars

128

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting specific employees for their exceptional service.

Professionalism

While many reviews noted professionalism, there were instances of unprofessional behavior from some staff members, leading to mixed experiences.

Efficiency

Customers frequently mentioned quick service and minimal wait times, contributing to a positive overall experience.

Mixed Experiences

Some customers reported negative experiences, particularly regarding specific staff interactions and issues with service reliability.

Knowledge and Assistance

The staff was generally regarded as knowledgeable, though there were complaints about a lack of information on certain services.

AW
Alan Wright
Feb 16, 2026
5.0
The staff at this UPS Store always friendly, efficient and helpful
ES
Eve Spencer
Jan 18, 2026
5.0
Andre went above and beyond to help me at every moment of the process of shipping a package. I greatly appreciated his professionalism, customer service, and kindness. Thank you Andre!
TD
Tanya Duncan
Dec 12, 2025
5.0
This is one of the best UPS stores around here. The staff is knowledgeable, experienced, fast and efficient.
MC
michel collazo
Dec 8, 2025
5.0
Great customer service.Very Professional staff.Never had a bad experience here.
JM
Jennifer Mitchell
Nov 22, 2025
5.0
Normally I don’t take the time to review almost anything. Especially a quick errand. But omg… I came in with 4 huge packages to return to Amazon. There was a line of about 3 people… and the efficiency, professionalism, helpfulness of the staff here was actually mind blowing. I was in and out in about 5 min. Such a quick painless trip I donated my 2 min to tell the rest of the world about it.