Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.2
(119 reviews)

Business Details

320 Broadway, Chelsea, MA
02150, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 320 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
320 Broadway, Chelsea, MA
02150, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

2.2
119 reviews
5 stars
31
4 stars
2
3 stars
5
2 stars
0
1 star
81
  • HR
    Hiram R
    Apr 2, 2026
    5.0
    Good service...
  • AM
    Ash Mel
    Mar 23, 2026
    5.0
    Where there for passport and staff are amazing
  • KS
    Kristel Simbul
    Jan 23, 2026
    1.0
    The customer service was extremely disappointing. The lady employee I dealt with was rude, dismissive, and showed no interest in helping. I felt talked down to and rushed instead of being treated with basic courtesy. This experience completely changed my impression of the business, i really hope management can address this. so future visits are more respectful and professional.
  • GF
    Grace Fu
    Jan 16, 2026
    5.0
    Very nice staff here, but slow haha
  • CW
    Calium Wilkinson
    Jan 12, 2026
    1.0
    Package was so damaged I'm surprised it didn't need picking up from ICU instead

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others