Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3358 in Chelmsford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Same Plaza As Starbucks & Little Caesars.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
189 reviews
5 stars
103
4 stars
5
3 stars
3
2 stars
6
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Brian, Big Al, and Laura for their exceptional service.
Inconsistent Experiences
While some customers reported excellent service, others experienced rude behavior and unprofessionalism from certain employees, leading to mixed reviews.
Service Speed
Several reviews highlighted the quick service and efficiency of the staff, with many customers noting they were in and out quickly.
Location Issues
Customers expressed concerns about the store's location, citing traffic and parking difficulties, which impacted their overall experience.
Pricing Concerns
There were complaints about additional charges for services like taping boxes and printing labels, which some customers felt were unreasonable.
- WOWumi Oladele2 days ago5.0The guys in there are always prompt and customer friendly.
- LCLinnea ChangelianNov 5, 20255.0Everyone employee I’ve ever interacted with at the Chelmsford Drum Hill location has been very helpful and friendly! They handle busy times in a professional manner and make the transaction seamless! I make frequent drop offs and it is a great experience every time! Thanks for providing excellent customer service!
- KNkhristopher NeeperOct 24, 20251.0No help at all. Waste of time go to another store.
- AKAnna KaliuzhnaOct 15, 20255.0Wonderful service!
- EPEthel PimentelSep 19, 20255.0Always good service and friendly people working there.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3358 in Chelmsford offer?
The UPS Store #3358 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the hours of operation for The UPS Store in Chelmsford?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #3358 in Chelmsford open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but open on November 11 and November 28 with regular hours.
What payment options are accepted at The UPS Store in Chelmsford?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Chelmsford offer mailbox rental services?
Yes, mailbox rental services are available for receiving your mail and packages.
Where is The UPS Store #3358 located in Chelmsford?
It is located at 119 Drum Hill Rd, in the same plaza as Starbucks and Little Caesars, Chelmsford, MA 01824.
How can I contact The UPS Store in Chelmsford?
You can call at +1 978-454-4700 or email store3358@theupsstore.com for inquiries.
What nearby rental service can I check out before visiting The UPS Store?
BMH Student Rentals is nearby, offering real estate and retirement home services, which could be helpful if you're moving or settling in.
Are there any nearby pet services close to The UPS Store in Chelmsford?
Ruff Tales Rescue, an animal rescue and pet services organization, is located nearby for pet assistance or adoption.
Where can I find nearby dining options when visiting The UPS Store?
Pho Da Lat, a Vietnamese and Chinese restaurant, is located close by for a meal before or after your visit.