Brand Certified
The UPS Store
3.4(206 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
119 Drum Hill Rd, Chelmsford, MA
01824, United States
Certified by The UPS Store • Mar 01, 2026
(978) 454-4700
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ma/chelmsford/119-drum-hill-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3358 in Chelmsford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Same Plaza As Starbucks & Little Caesars.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.4
206 reviews
5 stars
116
4 stars
5
3 stars
4
2 stars
6
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were also reports of rude interactions from some employees.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, often mentioning minimal wait times even during busy periods.
Location Issues
Some reviews highlighted problems with the store's location, including limited parking and difficult access, which affected the overall experience.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inconsistent service quality, with some employees receiving specific criticism for their attitudes.
- MMMr. Paul Marquis6 days ago5.0Absolutely love this store! It is my access point for all my packages and I love it. Great customer service. Great employees at this place. If I could give him a higher score I would
- NNNardina NelsonFeb 24, 20265.0Alex was so helpful when I went in to ship some returns. He was very knowledgeable, friendly and courteous. He made my whole experience very easy. I’ll definitely continue to go to this UPS thanks to him!
- HLHien LauFeb 20, 20265.0Joseph are amazing, help me prep my package and as well as giving me tips on making sure to prep in future so items wont get damage during shipment !
- MMMac MillerFeb 17, 20265.0The gentleman working at the front counter was very polite and helpful. He was the only one working and he was getting the line to move very quickly while still doing a good job. My visit was on February 17th 2026 at around 4:30 PM whoever was the employee working that shift deserves a raise and or a promotion
- JLJaclyn LevesqueFeb 4, 20265.0The people at this UPS are the best!! Always patient, kind and ready to help. I unintentionally had more returns that needed separate boxes, and they hooked me up + the driver waited for everything to finish up so he could get the packages moving. Appreciate you! 🙏
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3358 in Chelmsford offer?
The UPS Store #3358 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the hours of operation for The UPS Store in Chelmsford?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store #3358 in Chelmsford open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but open on November 11 and November 28 with regular hours.
What payment options are accepted at The UPS Store in Chelmsford?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Chelmsford offer mailbox rental services?
Yes, mailbox rental services are available for receiving your mail and packages.
Where is The UPS Store #3358 located in Chelmsford?
It is located at 119 Drum Hill Rd, in the same plaza as Starbucks and Little Caesars, Chelmsford, MA 01824.
How can I contact The UPS Store in Chelmsford?
You can call at +1 978-454-4700 or email store3358@theupsstore.com for inquiries.
What nearby rental service can I check out before visiting The UPS Store?
BMH Student Rentals is nearby, offering real estate and retirement home services, which could be helpful if you're moving or settling in.
Are there any nearby pet services close to The UPS Store in Chelmsford?
Ruff Tales Rescue, an animal rescue and pet services organization, is located nearby for pet assistance or adoption.
Where can I find nearby dining options when visiting The UPS Store?
Pho Da Lat, a Vietnamese and Chinese restaurant, is located close by for a meal before or after your visit.
Brand Certified Facts from The UPS Store
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