Staples

3.8
211 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chelmsford, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
265 Chelmsford Street, Chelmsford, MA
01824, United States

Hours

Reviews

3.8
211 reviews
5 stars
120
4 stars
29
3 stars
11
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and helpful staff, while some reported negative experiences with rude employees.

Product Availability

Customers appreciated the wide range of products available, although some noted issues with stock, particularly printer inks.

Printing Services

Feedback on printing services was mixed, with some customers expressing satisfaction with the assistance received, while others reported poor quality and service.

Store Cleanliness

Several reviews highlighted cleanliness issues, particularly in the restrooms, which were described as unsanitary.

Convenience

Customers valued the convenience of the store's location and the ease of online ordering and pickup.
  • ES
    Elizabeth Smith
    Dec 25, 2025
    5.0
    Customer service representatives are extremely knowledgeable and helpful.
  • JJ
    JulianBaptistaMusic
    Dec 24, 2025
    5.0
    Jake in the print shop is great! He has helped my wife and I several times, and he has been incredibly helpful and efficient even with many customers in front of him. His supervisors should take notice of his good work and customer service.
  • CF
    Cynthia Fiekers
    Dec 10, 2025
    5.0
    Employees at Staples are knowledgeable, professional and kind
  • RM
    Richard McEvoy
    Nov 16, 2025
    5.0
    As usual I was able to buy the exact product I was looking for. The associate who assisted me was knowledgeable, friendly and treated me like all customers should be treated. She is an asset to your company.
  • DK
    Doria Kutrubes
    Nov 12, 2025
    5.0
    We had to move 2,000 books in a very short time, while concurrently undergoing a re-organization at the office. Staples was very convenient, to find exactly what I needed in the way of boxes, tape, labels, etc. It's my first choice for OFFICE organization and products. They are also very convenient to both my home office and office. Staff was helpful and courteous. Thanks Staples!

Frequently Asked Questions About Staples

What types of products can I find at Staples in Chelmsford, MA?

Staples offers a wide range of products including laptops, desktops, printers, office supplies, paper, pens, office furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.

What services does Staples in Chelmsford provide?

Staples provides printing, shipping, tech services, recycling, direct mail, design services, passport photos, and Amazon returns and pickup services.