Staples

3.8
207 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chelmsford, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
265 Chelmsford Street, Chelmsford, MA
01824, United States

Hours

Reviews

3.8
207 reviews
5 stars
116
4 stars
28
3 stars
12
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and friendly staff, there were several reports of rude or unhelpful employees.

Product Availability

Customers appreciated the wide range of products available, although some noted issues with stock, particularly for printer inks.

Printing Services

The printing department received both positive and negative feedback; some praised the quality and assistance, while others reported poor service and issues with print quality.

Store Cleanliness

There were complaints about cleanliness, particularly regarding the bathrooms, which some customers found unsatisfactory.

Convenience

Many customers valued the convenience of the store's location and the ease of finding products, contributing to a generally positive shopping experience.
  • RM
    Richard McEvoy
    Nov 16, 2025
    5.0
    As usual I was able to buy the exact product I was looking for. The associate who assisted me was knowledgeable, friendly and treated me like all customers should be treated. She is an asset to your company.
  • VF
    Vikki Foley
    Nov 13, 2025
    1.0
    Went in to use the fax needed some help as I don't do this a lot the young man wasn't happy to help at all!! Won't be using that staples again very rude!
  • DK
    Doria Kutrubes
    Nov 12, 2025
    5.0
    We had to move 2,000 books in a very short time, while concurrently undergoing a re-organization at the office. Staples was very convenient, to find exactly what I needed in the way of boxes, tape, labels, etc. It's my first choice for OFFICE organization and products. They are also very convenient to both my home office and office. Staff was helpful and courteous. Thanks Staples!
  • MB
    Morgan Leander Blake
    Oct 1, 2025
    2.0
    Very nice store. Please fix the timer in the bathroom. The lights turned off after just two minutes. That is way too short. Update: My custom printing job is not the measurements they told me it would be so now I have to cut parts of my artwork off to fit in the frame. If you tell me it will be 12x18 and I buy a 12x18 frame and there's a centimeter excess on the short side, you didn't sell me a poster that's 12x18, you sold me a hassle.
  • BA
    Barbara Albert
    Sep 14, 2025
    4.0
    I love staples, but wish there is a store closer to me.

Frequently Asked Questions About Staples

What types of products can I find at Staples in Chelmsford, MA?

Staples offers a wide range of products including laptops, desktops, printers, office supplies, paper, pens, office furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.

What services does Staples in Chelmsford provide?

Staples provides printing, shipping, tech services, recycling, direct mail, design services, passport photos, and Amazon returns and pickup services.