Brand Certified
The UPS Store
2.7(200 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
95 Washington St, Canton, MA
02021, United States
Certified by The UPS Store • Feb 22, 2026
(781) 821-8830
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ma/canton/95-washington-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5346 in Canton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cobbs Corner.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.7
200 reviews
5 stars
77
4 stars3
3 stars2
2 stars
12
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while others praise friendly and efficient service.
Management Issues
Several reviews mention poor management practices, including rude behavior from managers and a lack of accountability, although some customers note improvements under new management.
Service Speed
Customers frequently report slow service and long wait times, although some also mention quick and efficient experiences.
Pricing Concerns
There are complaints about high charges for services that should be free, such as printing labels and using tape for packages.
- MFMichael FellmanFeb 15, 20261.0Always so slow!
- RCRobert CarverJan 30, 20261.0I paid for 2-3 day shipping, and package arrived in 8 days. Beware: "days" are business days, and the clock starts not when the package is accepted at the store, but when it is scanned at the UPS facility in Norwood, more than 24 hours later. ALSO: if the clerk makes a mistake entering the address and you fail to notice it, it becomes entirely your responsibility. i called the UPS 1-800 # and was informed that I should deal with the store. I contacted the store via email and the manager (who receives decidedly mixed reviews on this site) referred me back to the main number. He repeatedly told me that the corporate office had received the claim and had made a decision -- but would not tell me what the decision was. Very frustrating and disappointing.... I think FedEx or USPS will get my next order.
- PEPam EckJan 26, 20262.0Mailbox plowed out town added more snow while plowing mailman can’t get out of truck to deliver my package, what 2 seconds to do this ?
- EEERJan 17, 20263.0Usually I get great service at this location, particularly the Caucasian male with long hair and glasses, who is always pleasant. Today however there was a young heavyset African-American female who was on her phone chatting with a friend during the entire interaction. She barely acknowledged me and talked loudly about some guy her friend was interested in being not her type, "not ugly... not light-skinned, not dark-skinned..." She gave me my receipt and I said thank you loudly but got no response. I don't know how to contact the owner but hoping to find out.
- EEEugeneDec 29, 20251.0Store manager (older, dark skin person) is very rude to people, don't want to provide his name and making up unreasonable afirmations. Worst costumer experience ever, Avoid this location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Canton?
The UPS Store in Canton is open Monday through Friday from 8:30 AM to 6:30 PM, Saturdays from 8:30 AM to 4:30 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store offers mailbox services for all your mail and packages.
Can I get document shredding services at The UPS Store?
Yes, The UPS Store provides document shredding services locally in Canton.
What payment options are accepted at The UPS Store?
The UPS Store accepts payments via American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
What types of shipping and packing services does The UPS Store offer?
The UPS Store offers expert packing services and various shipping services including shipping supplies and postage stamps.
Is faxing available at The UPS Store in Canton?
Yes, faxing services are available at The UPS Store in Canton.
How can I contact The UPS Store in Canton?
You can contact The UPS Store by phone at +1 781-821-8830 or by email at store5346@theupsstore.com.
Are there any popular nearby food options close to The UPS Store?
Yes, near The UPS Store you can find ZENSHI Handcrafted Sushi, a sushi and diner restaurant, as well as Ivys Fine Cakes & Pastry bakery and Maggie Moos ice cream shop, great for a meal or dessert before or after your visit.
What fitness or active lifestyle places are near The UPS Store in Canton?
Home Gym Power Solutions is a nearby gym and active lifestyle store close to The UPS Store, offering a good option for fitness enthusiasts in the area.
Are there nearby financial or essential service locations to The UPS Store?
Yes, the Santander Bank ATM and Canton Urgent Care are close by, providing convenient access to banking and urgent medical care when visiting The UPS Store.
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