The UPS Store

2.7
192 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5346 in Canton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cobbs Corner.

Details

  • DeliveryNot available

Location

The UPS Store
95 Washington St, Canton, MA
02021, United States

Hours

Reviews

2.7
192 reviews
5 stars
75
4 stars
3
3 stars
1
2 stars
11
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many customers praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.

Management Changes

Recent management changes have led to improvements in service for some customers, but others still report ongoing issues.

Operational Issues

Customers frequently mention problems with store hours, including being closed or not opening on time, as well as issues with the availability of services like faxing.

Pricing Concerns

Several reviews highlight dissatisfaction with pricing, particularly regarding charges for services that are typically free, such as printing labels or using tape.

Store Condition

Some customers have noted improvements in the store's atmosphere and service since the change in management, while others still express concerns about the overall experience.
  • DK
    Dawn Khoury
    Oct 23, 2025
    1.0
    Rude, rude, rude
  • LR
    Laura Henze Russell
    Oct 19, 2025
    2.0
    Nobody here to open for a line at 10:10 am Sunday. People are leaving.
  • PM
    Pat McDougal
    Sep 27, 2025
    5.0
    Always friendly, helpful and efficient.
  • AM
    Annie McDonough
    Sep 19, 2025
    5.0
    Easy and convenient service…thanks!
  • SW
    S W
    Sep 16, 2025
    1.0
    Horrible customer service today. The older Haitian man that works at the store wouldn't give us his name to complain to corporate after he verbally assaulted my mother by yelling at her in a rash and condescending tone when she was returning an. Amazon package today. Amazon said to return their packages in the original packing and that is what she did. The seller packed it in a clear bag and tagged the label on. We tagged the new label over the previous one and he refused to take the package and started yelling to her in front of everyone in the store. I went inside to try and help her and was greeted with his same attitude. He also told us not to get "aggressive" and everyone else in the store was white but he told us the black women to not get aggressive when he was the aggressor. His attitude is completely unacceptable. I'm pregnant and my mom was simply returning a package. I fear going in the store now because of him and I'm not sure if he'll verbally abuse me each time I am in there or treat me badly andni frequent the store. I'm calling corporate to file a formal complaint and hope this is rectified because he needs to be removed from that store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Canton?

The UPS Store in Canton is open Monday through Friday from 8:30 AM to 6:30 PM, Saturdays from 8:30 AM to 4:30 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.