Location.com logo
Brand Certified

The UPS Store

2.7
(200 reviews)

Business Details

95 Washington St, Canton, MA
02021, United States
(781) 821-8830
https://locations.theupsstore.com/ma/canton/95-washington-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5346 in Canton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cobbs Corner.

Details

  • DeliveryNot available

Location

The UPS Store
95 Washington St, Canton, MA
02021, United States

Hours

Reviews

2.7
200 reviews
5 stars
77
4 stars
3
3 stars
2
2 stars
12
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while others praise friendly and efficient service.

Management Issues

Several reviews mention poor management practices, including rude behavior from managers and a lack of accountability, although some customers note improvements under new management.

Service Speed

Customers frequently report slow service and long wait times, although some also mention quick and efficient experiences.

Pricing Concerns

There are complaints about high charges for services that should be free, such as printing labels and using tape for packages.
  • MF
    Michael Fellman
    Feb 15, 2026
    1.0
    Always so slow!
  • RC
    Robert Carver
    Jan 30, 2026
    1.0
    I paid for 2-3 day shipping, and package arrived in 8 days. Beware: "days" are business days, and the clock starts not when the package is accepted at the store, but when it is scanned at the UPS facility in Norwood, more than 24 hours later. ALSO: if the clerk makes a mistake entering the address and you fail to notice it, it becomes entirely your responsibility. i called the UPS 1-800 # and was informed that I should deal with the store. I contacted the store via email and the manager (who receives decidedly mixed reviews on this site) referred me back to the main number. He repeatedly told me that the corporate office had received the claim and had made a decision -- but would not tell me what the decision was. Very frustrating and disappointing.... I think FedEx or USPS will get my next order.
  • PE
    Pam Eck
    Jan 26, 2026
    2.0
    Mailbox plowed out town added more snow while plowing mailman can’t get out of truck to deliver my package, what 2 seconds to do this ?
  • EE
    ER
    Jan 17, 2026
    3.0
    Usually I get great service at this location, particularly the Caucasian male with long hair and glasses, who is always pleasant. Today however there was a young heavyset African-American female who was on her phone chatting with a friend during the entire interaction. She barely acknowledged me and talked loudly about some guy her friend was interested in being not her type, "not ugly... not light-skinned, not dark-skinned..." She gave me my receipt and I said thank you loudly but got no response. I don't know how to contact the owner but hoping to find out.
  • EE
    Eugene
    Dec 29, 2025
    1.0
    Store manager (older, dark skin person) is very rude to people, don't want to provide his name and making up unreasonable afirmations. Worst costumer experience ever, Avoid this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Canton?

The UPS Store in Canton is open Monday through Friday from 8:30 AM to 6:30 PM, Saturdays from 8:30 AM to 4:30 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: