United States Postal Service

3.3
34 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1311 Cambridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1311 Cambridge St, Cambridge, MA
02139, United States

Hours

Reviews

3.3
34 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
2
1 star
12
  • ET
    Emily Ternynck
    Dec 8, 2025
    5.0
    Went at 4pm on a Monday, only one person in front of me. Good selection of mailers and staff was courteous.
  • TJ
    Tyrone Johnson
    Oct 8, 2025
    1.0
    Terrible service. The staff was extremely unprofessional and impatient when I asked basic questions about shipping. I felt disrespected and rushed throughout the interaction. This location clearly lacks proper customer service training. I will avoid coming here again and recommend others to use a different USPS branch.
  • CC
    C C
    Sep 11, 2025
    1.0
    Horrible service. Particularly from the older gentleman. I don't think I've ever met as rude of a USPS employee. This location also closes early randomly with no warnings quite often. With already restricted hours that are further cut without notice, no wonder there's "no lines." Community members cannot rely on this location for their needs.
  • EV
    Elisha Verhaar
    Aug 12, 2025
    5.0
    I use this post office often, both on weekdays and weekends, and it's an overall great experience! The postal workers are fast, efficient, and kind. There's rarely a line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.