Brand Certified
United States Postal Service
3.2(36 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1311 Cambridge St, Cambridge, MA
02139, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1311 Cambridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.2
36 reviews
5 stars
17
4 stars
3
3 stars0
2 stars
3
1 star
13
- LOLyn OcharoenchaiJan 29, 20261.0Worst unhelpful miserable rude staff (older white man) ever. Highly recommend if you want your day ruined while running a simple errand.
- NGNina GJan 27, 20262.0The staff acts pissed off even before you get to say hi to them. I was treated a little rudely like I was dumb. Only come to this location if you have no other choice. Also the guy that helped was named Michael. So beware.
- ETEmily TernynckDec 8, 20255.0Went at 4pm on a Monday, only one person in front of me. Good selection of mailers and staff was courteous.
- TJTyrone JohnsonOct 8, 20251.0Terrible service. The staff was extremely unprofessional and impatient when I asked basic questions about shipping. I felt disrespected and rushed throughout the interaction. This location clearly lacks proper customer service training. I will avoid coming here again and recommend others to use a different USPS branch.
- CCC CSep 11, 20251.0Horrible service. Particularly from the older gentleman. I don't think I've ever met as rude of a USPS employee. This location also closes early randomly with no warnings quite often. With already restricted hours that are further cut without notice, no wonder there's "no lines." Community members cannot rely on this location for their needs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 1311 Cambridge St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to get passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 1311 Cambridge St?
The Post Office is open Monday to Friday from 10:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at this location with two forms of ID.
Is 24/7 access available to the PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office directly for specific access times.
What nearby dining options are available after visiting the Post Office?
Nearby restaurants include Oak Bistro (French and American cuisine), Ginger Exchange (sushi), Corazon De Frida (Mexican), and Bukowski Tavern Cambridge (brewery and bar).
Are there any nearby cafes to visit around 1311 Cambridge St?
Yes, Sugar House Cambridge and 1369 Coffeehouse are close by, great places to enjoy a coffee or light snack before or after your visit.
What nearby services can I visit alongside the Post Office for other errands?
In the vicinity you’ll find Inman Square Hardware for retail needs, Cambridge Savings Bank for financial services, and Top Cleaners for laundry services.
How can nearby transit or points of interest help me access the USPS at 1311 Cambridge St?
While specific transit stops are not listed, the location is in a vibrant area near shops, cafes, and galleries making it convenient to combine errands or leisure activities around your postal visit.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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