United States Postal Service

3.9
59 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 303 Cambridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
303 Cambridge St, Cambridge, MA
02141, United States

Hours

Reviews

3.9
59 reviews
5 stars
40
4 stars
1
3 stars
3
2 stars
0
1 star
15
  • VW
    Vanessa Wu
    Nov 28, 2025
    1.0
    The staff member (aged ~55-65) with blue eyeliner under her eyes came across as racist and very unprofessional. She made offensive, unfunny jokes even when it was clear the customers in the room were uncomfortable. When she misread my address, she tried to turn it into a handwriting lesson and implied that, as an international student, my handwriting was the problem – when in fact she didn’t seem to know the difference between a P.O. box code and a ZIP code. She asked me to rewrite a number 9 for her before I leave and then tried to ‘teach’ me how to write it properly, as if I didn’t know how to write an address. She was also dancing and singing while working, which felt extremely unprofessional. It’s hard to believe that just a few minutes in this place could create such a horrible experience. I noticed several other negative reviews about her. If I were the HR manager at USPS, she would definitely be on my list for a serious performance review.
  • AM
    Aviva Musicus
    Nov 17, 2025
    5.0
    Consistently a delightful post office experience! The employees are friendly, helpful, and patient, and there’s rarely a line.
  • CK
    Camila Krieger
    Oct 16, 2025
    5.0
    Ok so why does this USPS have 3.8? I contribute with my 5 stars because It has the most wholesome workers. Heidi is the best and I am happy every time I need to go to this office because she is so helpful, kind and positive. I always leave with a smile.
  • AT
    A Tirard
    Sep 9, 2025
    5.0
    Incredibly friendly staff! Welcoming, patient and helpful
  • SS
    Stefan Schalk
    Aug 18, 2025
    5.0
    These are the most wonderful postal officers I've ever dealt with. I had some real confusing stuff to deal with on shipping a package to Finland and they were nothing but gracious and patient. I feel very fortunate that they're my new local post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.