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United States Postal Service

3.9
(62 reviews)

Business Details

303 Cambridge St, Cambridge, MA
02141, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 303 Cambridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
303 Cambridge St, Cambridge, MA
02141, United States

Hours

Reviews

3.9
62 reviews
5 stars
42
4 stars
1
3 stars
3
2 stars
0
1 star
16
  • YO
    yujeong oh
    6 days ago
    5.0
    So kind and friendly staff. I appreciate it.
  • SH
    Stacie Hsiao
    Jan 22, 2026
    1.0
    I had a very uncomfortable experience at this USPS location. I went in to help my boss with some tasks, and one staff member suddenly accused me of having written a bad Google review about her. I was so confused and told her it wasn’t me and I had never left any reviews before. She continued and even made jokes about it. When another staff told her that she didn’t know how to view Google reviews, she responded with something like Oh maybe she can teach you. After I left I looked up the Google reviews myself and realized what she was talking about and clearly she was referring to a review written by someone else (Vanessa Wu). Clearly the accusation was based on assumptions rather than any actual evidence. The entire interaction felt unprofessional and inappropriate, and made me feel very uncomfortable
  • VW
    Vanessa Wu
    Nov 28, 2025
    1.0
    The staff member (aged ~55-65) with blue eyeliner under her eyes came across as racist and very unprofessional. She made offensive, unfunny jokes even when it was clear the customers in the room were uncomfortable. When she misread my address, she tried to turn it into a handwriting lesson and implied that, as an international student, my handwriting was the problem – when in fact she didn’t seem to know the difference between a P.O. box code and a ZIP code. She asked me to rewrite a number 9 for her before I leave and then tried to ‘teach’ me how to write it properly, as if I didn’t know how to write an address. She was also dancing and singing while working, which felt extremely unprofessional. It’s hard to believe that just a few minutes in this place could create such a horrible experience. I noticed several other negative reviews about her. If I were the HR manager at USPS, she would definitely be on my list for a serious performance review.
  • AM
    Aviva Musicus
    Nov 17, 2025
    5.0
    Consistently a delightful post office experience! The employees are friendly, helpful, and patient, and there’s rarely a line.
  • CK
    Camila Krieger
    Oct 16, 2025
    5.0
    Ok so why does this USPS have 3.8? I contribute with my 5 stars because It has the most wholesome workers. Heidi is the best and I am happy every time I need to go to this office because she is so helpful, kind and positive. I always leave with a smile.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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