Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0681 in Cambridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Please Help Keep Us Healthy, Follow Cdc & Gov'T Guidelines, Stay Safe!!.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
182 reviews
5 stars
131
4 stars
7
3 stars
3
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and efficient, with many customers highlighting individual employees like Shaundell and Lori for their exceptional service.
Efficiency
Customers appreciate the quick service and the ability to handle multiple tasks efficiently, even during busy times.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude staff and poor management, particularly under new ownership, leading to inconsistent customer experiences.
Service Availability
Some customers reported issues with store hours not matching online information, leading to frustration when the store was closed during posted hours.
Pricing Concerns
Several reviews mention dissatisfaction with additional fees for services like tape and computer use, which some customers found unreasonable.
- TNTwambo Nambao1 day ago5.0Good customer service, friendly staff, timely delivery
- KSKatharine SimondsNov 13, 20255.0I received wonderful service at the UPS store at 955 Mass Ave Cambridge, MA this morning. I had to return some merchandise to Amazon and didn’t know how to do it. Laurie, the sales person was very patient and figured out my problem. She was great! Highly appreciated by this e and Laurie’s gracious help. Kathy Cunningham
- SJShayan JalaliNov 9, 20255.0They’re fantastic. The staff is so helpful and friendly. Awesome experience every time. They’re quick and knowledgeable and overall super helpful. Best UPS location I’ve been to.
- CBChyna BettsNov 6, 20255.0The woman who was working this day was extremely helpful. I was having trouble with packing my item, and she quickly assisted me without me having to ask and made my experience very quick and efficient which makes me want to go back.
- AGAaron GarrettSep 27, 20255.0Definitely the best UPS store I've been to. The people working behind the counter were extremely polite, helpful, and efficient.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Cambridge offer?
The UPS Store #0681 offers packing, shipping, printing, document finishing, mailbox services, shredding, faxing, notary services, passport/photo ID services, computer access, and small business services.
What are the regular business hours of The UPS Store #0681?
The UPS Store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, the store is open Sundays from 10:00 AM to 3:00 PM. It is closed on some holidays including November 27, December 25, December 31, January 1, and January 19, but open with regular hours on November 11 and 28.
What payment methods are accepted at The UPS Store #0681?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0681 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available locally at The UPS Store #0681 in Cambridge.
Where is The UPS Store #0681 located?
The UPS Store #0681 is located at 955 Massachusetts Ave, Cambridge, MA 02139, United States.
Which nearby businesses could be useful for someone visiting The UPS Store?
Nearby businesses such as Cold Fusion Energy, Inc. (energy company and ice cream shop), Peak Support (business services), and Mathematica Policy Research can be relevant stops for business or leisure before or after visiting The UPS Store.
Are there any nearby professional or real estate services close to The UPS Store?
Yes, nearby professional services include Solomon Leung (accountant), SR Realty (real estate agent), and Peter Skambas & Keller Williams Realty (real estate agent).
Can I find shredding services nearby The UPS Store?
Yes, Shred Nations offers shredding and business management services near The UPS Store, useful for secure document disposal.
How can customers benefit from the location of The UPS Store at 955 Massachusetts Ave?
Customers can conveniently access mailing, shipping, and printing services at The UPS Store while visiting nearby places of interest such as energy companies, business support services, real estate agencies, and research organizations in Cambridge.