FedEx Office Print & Ship Center

3.6
350 reviews
FedEx Office Print & Ship Center located at 1 Eliot St

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Cambridge, MA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
1 Eliot St, Cambridge, MA
02138, United States

Hours

Reviews

2.5
175 reviews
5 stars
53
4 stars
8
3 stars
8
2 stars
11
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions and lack of assistance.

Operational Issues

Customers frequently reported inaccurate store hours, with the store not opening or closing as scheduled, leading to wasted trips.

Mixed Experiences

While some customers praised specific employees for their helpfulness and professionalism, many others had negative experiences, indicating inconsistency in service quality.

Pricing Concerns

Several reviews mentioned unexpected price increases and perceived price gouging, particularly regarding printing and shipping services.

Staff Attitude

Many reviews noted a negative atmosphere among staff, with comments on their lack of motivation and poor customer engagement.
  • PP
    PolarBear
    2 days ago
    1.0
    Absolutely useless service, refused to help at all and told me to handle it myself.
  • CM
    Charity Mac
    Dec 12, 2025
    1.0
    Rude! After the internet quoted a price and the guy at FedEx said it would be 2-3x more, I was sad. Decided to go to USPS instead. He said, "yeah, it's just a teddy bear and some chocolate, so their prices are probably better." Never mind the fact that this is a present from my son to his grieving aunt, right? Of course not. It's "just" a teddy bear...
  • DB
    Dotan Brom
    Dec 9, 2025
    5.0
    Very easy to self print files from a USB key
  • VY
    VIVEK YERUBANDI
    Dec 6, 2025
    1.0
    The person was very rude . He was shouting at customers.
  • AC
    Ashley Cruz
    Nov 23, 2025
    1.0
    Store completely closed and lights off at least 45 minutes before the closing time of 6:00pm posted online and on the storefront. I double checked the hours listed at the store in case the online hours were incorrect but they're the same. The sign noting the store will be closed for Thanksgiving is understandable, but this is on Sunday, November 23, not a holiday.

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in Cambridge offer?

This FedEx Office location offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.

Where is FedEx Office Print & Ship Center located in Cambridge?

It is located at 1 Eliot St, Cambridge, MA 02138, USA.