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FedEx Office in Cambridge, MA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
2.5
169 reviews
5 stars
52
4 stars
8
3 stars
8
2 stars
10
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Staff Attitude
Many reviews highlight a negative atmosphere among staff, with reports of unhelpful, dismissive, or combative behavior from employees.
Operational Issues
Customers frequently mention problems with service efficiency, including long wait times, incorrect hours, and issues with package handling.
Printing Quality
Several customers expressed dissatisfaction with the quality of printing services, citing errors and poor handling of print jobs.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific employees who provided excellent service.
- ACAshley Cruz1 day ago1.0Store completely closed and lights off at least 45 minutes before the closing time of 6:00pm posted online and on the storefront. I double checked the hours listed at the store in case the online hours were incorrect but they're the same. The sign noting the store will be closed for Thanksgiving is understandable, but this is on Sunday, November 23, not a holiday.
- JLJean L1 day ago1.0Website and door showed that it was open at 12pm…I showed up at 12:34pm and the store was closed. Waited for 10 minutes but no one showed up.
- ESEirini Sparaki1 day ago1.0Not open on Sunday at 3:00 pm without note
- MWMark WielandNov 12, 20251.0I walked an hour in freezing temps to pick up a print order here only to find out when I arrived that they not only cancelled it, but decided not to notify anyone. When I reached out to Canva, they showed that fedex never cancelled the order. What a waste of time.
- TSTomashi Jackson StudioOct 26, 20251.0I used to love going to the Harvard Square FedEx to ship and pick up packages and print out projects. They were knowledgeable and friendly. Now I dread it. The people there now are unhelpful to point of strangeness. I was told that the tracking info we were both looking at on the screen was mixed up and that the package was on a truck at another facility then “have a nice day.” Then I was told to call FedEx customer service on my own phone to find a package that tracked data showed was there, they refused to speak with the customer service representative. Even the rep said he’d never experienced that before. Only when the manager finally walked over to a computer to look at the same info we all had available and looked more closely did she find the package. They apologized but the whole interaction was bizarre.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Cambridge offer?
This FedEx Office location offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is FedEx Office Print & Ship Center located in Cambridge?
It is located at 1 Eliot St, Cambridge, MA 02138, USA.
What are the operating hours of FedEx Office Print & Ship Center in Cambridge?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my prints in-store at FedEx Office Print & Ship Center?
Yes, in-store pickup is available alongside in-store shopping options.
Are there any promotions or coupons available for FedEx Office Print & Ship Center services?
Yes, you can find coupons, offers, and deals at their official coupon page linked on their website.
What online resources and apps can I use to access FedEx Office Print & Ship Center services?
You can use the FedEx app available on iOS and Android, and visit their website or social media pages on LinkedIn, Pinterest, TikTok, YouTube, Facebook, Instagram, and Twitter.
What nearby dining options can I visit before or after visiting FedEx Office Print & Ship Center?
Nearby are Charlie's Kitchen (American restaurant and bar), Cafe Paradiso (American restaurant), O Sushi Restaurant & Bar (Asian restaurant), B.GOOD (burger and health food restaurant), Falafel Corner (Middle Eastern and Mediterranean), The Boiling Crab (seafood and Cajun), and TGI Fridays (American restaurant).
What are some nearby entertainment and leisure spots around FedEx Office Print & Ship Center?
Nearby you can find Wu-Tang Wednesday (arts and entertainment bar), Charlie's Beer Garden (beer garden), Tommy Doyle's Irish Pub & Restaurant (pub), New England Comics (comic books store), and Small Planet Institute (community center and recreation venue).
Which nearby services can complement my visit to FedEx Office Print & Ship Center?
You can visit Alfred's Harvard Sq Salon for hair care, The little Morocco Bazaar for home goods and gifts, Meg Salvia Nutrition for supplements and nutrition consulting, or Harvard Eyebrow Threading and DHR Stylists for beauty treatments.