FedEx Office in Cambridge, MA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions and lack of assistance.
Operational Issues
Customers frequently reported inaccurate store hours, with the store not opening or closing as scheduled, leading to wasted trips.
Mixed Experiences
While some customers praised specific employees for their helpfulness and professionalism, many others had negative experiences, indicating inconsistency in service quality.
Pricing Concerns
Several reviews mentioned unexpected price increases and perceived price gouging, particularly regarding printing and shipping services.
Staff Attitude
Many reviews noted a negative atmosphere among staff, with comments on their lack of motivation and poor customer engagement.
PP
PolarBear
2 days ago
1.0
Absolutely useless service, refused to help at all and told me to handle it myself.
CM
Charity Mac
Dec 12, 2025
1.0
Rude! After the internet quoted a price and the guy at FedEx said it would be 2-3x more, I was sad. Decided to go to USPS instead. He said, "yeah, it's just a teddy bear and some chocolate, so their prices are probably better."
Never mind the fact that this is a present from my son to his grieving aunt, right? Of course not. It's "just" a teddy bear...
DB
Dotan Brom
Dec 9, 2025
5.0
Very easy to self print files from a USB key
VY
VIVEK YERUBANDI
Dec 6, 2025
1.0
The person was very rude . He was shouting at customers.
AC
Ashley Cruz
Nov 23, 2025
1.0
Store completely closed and lights off at least 45 minutes before the closing time of 6:00pm posted online and on the storefront. I double checked the hours listed at the store in case the online hours were incorrect but they're the same. The sign noting the store will be closed for Thanksgiving is understandable, but this is on Sunday, November 23, not a holiday.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Cambridge offer?
This FedEx Office location offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is FedEx Office Print & Ship Center located in Cambridge?
It is located at 1 Eliot St, Cambridge, MA 02138, USA.
What are the operating hours of FedEx Office Print & Ship Center in Cambridge?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my prints in-store at FedEx Office Print & Ship Center?
Yes, in-store pickup is available alongside in-store shopping options.
Are there any promotions or coupons available for FedEx Office Print & Ship Center services?
Yes, you can find coupons, offers, and deals at their official coupon page linked on their website.
What online resources and apps can I use to access FedEx Office Print & Ship Center services?
You can use the FedEx app available on iOS and Android, and visit their website or social media pages on LinkedIn, Pinterest, TikTok, YouTube, Facebook, Instagram, and Twitter.
What nearby dining options can I visit before or after visiting FedEx Office Print & Ship Center?
Nearby are Charlie's Kitchen (American restaurant and bar), Cafe Paradiso (American restaurant), O Sushi Restaurant & Bar (Asian restaurant), B.GOOD (burger and health food restaurant), Falafel Corner (Middle Eastern and Mediterranean), The Boiling Crab (seafood and Cajun), and TGI Fridays (American restaurant).
What are some nearby entertainment and leisure spots around FedEx Office Print & Ship Center?
Nearby you can find Wu-Tang Wednesday (arts and entertainment bar), Charlie's Beer Garden (beer garden), Tommy Doyle's Irish Pub & Restaurant (pub), New England Comics (comic books store), and Small Planet Institute (community center and recreation venue).
Which nearby services can complement my visit to FedEx Office Print & Ship Center?
You can visit Alfred's Harvard Sq Salon for hair care, The little Morocco Bazaar for home goods and gifts, Meg Salvia Nutrition for supplements and nutrition consulting, or Harvard Eyebrow Threading and DHR Stylists for beauty treatments.