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Visit your local Post Office™ at 5 Bedford St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Old guy is super slow and created a line a mile long waiting for clueless people to fill out forms. Terrible operation, waited over a half hour when it could have been 10 minutes.
RA
Rahnuma App
Oct 8, 2025
1.0
Terrible customer service. The aged gentleman was unhelpful and inattentive, while the lady (looked like their supervisor) was surprisingly rude. They made me wait indefinitely and showed no concern. When I asked a few questions about passport, they completely ignored it and ask to come back on the day of appointment.
JB
Jennifer Bouley
Sep 24, 2025
1.0
Do not go during lunch hour. There's only ever one person at the counter and if there is a complicated mailing going on, you'll be there forever. The place itself is shabby and useful mailing supplies are stashed in a dark out of the way corner. Worst post office I've ever been in. Possibly by design?
BD
Boris Dzyubenko
Aug 27, 2025
5.0
Visited the post office around lunchtime and it was surprisingly empty. The older gentleman at the counter was friendly and very helpful. Quick and pleasant experience.
RS
R.C. Smith
Aug 25, 2025
5.0
I love this particular location! Everyone is always incredibly helpful (especially Tim!) and they are never out of stock of the specific boxes and envelopes I need.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 5 Bedford St?
The Post Office offers mail and package sending, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices, including this one, accept first-time passport applications and many also provide passport photo services.
Do I need an appointment for passport services?
Appointments are generally required for passport services, but limited walk-in hours may be available at select locations; scheduling can be done online.
What are the operating hours for the 5 Bedford St Post Office?
Monday to Friday, 8:00 AM to 5:30 PM; Saturday, 8:30 AM to 12:30 PM; closed on Sunday.
How do I get a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office, bringing two valid IDs and your completed application if applying in person.
Is 24/7 access available to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for details.
Are there nearby parks where I can visit before or after my Post Office visit?
Yes, Simonds Park, Burlington Sculpture Park, and Burlington Town Common are nearby parks great for a walk or relaxation.
What local retail stores are near the Post Office for additional shopping?
Nearby retail options include Spandees for sportswear and AJ Rose Carpets & Flooring for carpet and flooring needs.
Where can I find nearby transportation or public service centers to assist getting to the Post Office?
The North Shore Recruiting Company station and Burlington Police Department are nearby public service centers that can assist with local navigation and safety.
How can I schedule a passport appointment online for the 5 Bedford St Post Office?
You can schedule passport appointments using the USPS online scheduler available at https://tools.usps.com/rcas.htm.