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The UPS Store #2287 in Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Burlington Mall, Next To Staples At Intesection Of Mall Rd And Middlesex Turnpike.
The staff, particularly Tom and Lee, received high praise for their exceptional customer service, being described as friendly, helpful, and efficient.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, often completing transactions in just a few minutes.
Positive Atmosphere
The store is recognized for its welcoming and upbeat environment, with many customers mentioning the cheerful demeanor of the employees.
Problem Solving
Employees were commended for going above and beyond to assist customers with various needs, including complex shipping tasks and returns.
Consistency
Many reviews highlighted the consistent quality of service across multiple visits, making this location a preferred choice for customers.
MR
Michael Raccio
Nov 3, 2025
5.0
Tom is excellent. Friendly and helpful. Great service.
Advice to management: give him a promotion
PK
Priya Kapoor
Oct 19, 2025
5.0
Lee is sunshine. Great service when hes in the shop.
SA
Saritha Athmakur
Oct 2, 2025
5.0
The person at the counter knew how to provide the service needed for two different needs. Well trained, well spoken. I was in and out with minutes!
KJ
Kristy Johnson
Sep 17, 2025
5.0
By far the best customer service I have had any where in a long time! So kind. So friendly. There were even lollipops and stickers! Gotta say: give that man a raise!
DL
Doreen Lopardo
Sep 9, 2025
5.0
I like the convenience of this UPS Store, as well as the staff; they are always very friendly and helpful!