Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2287 in Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Burlington Mall, Next To Staples At Intesection Of Mall Rd And Middlesex Turnpike.
Details
- DeliveryNot available
- Onsite servicesAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.4
192 reviews
5 stars
160
4 stars
4
3 stars2
2 stars0
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees like Tom and Lee for their exceptional service.
Efficiency
Customers frequently mention quick service and efficient handling of their shipping needs, often noting minimal wait times even during busy periods.
Positive Atmosphere
The store is praised for its welcoming and upbeat environment, contributing to a pleasant customer experience.
Problem Resolution
Employees are noted for going above and beyond to assist customers with complex issues, ensuring satisfaction and effective solutions.
- JCJackii Cunniffe2 days ago5.0They were friendly and they were knowledgeable to my own knowledge of why they took the bins away all around the area and in Boston and about the shipping label that I brought in if it was, they are shipping label or FedEx’s or USPS‘s or if it wasn’t the shipping label at all which it wasn’t and they were just courteous with answering my questions.
- JHJanet HowleyJan 5, 20265.0Lee, thank you for making a mundane moment in life feel so extraordinarily pleasant! Lee’s joyful personality was contagious! He was such an upbeat, happy, kind, knowledgeable, helpful, and quick worker for my return. He understood the difficulties in this particular return as it was from a 3rd party through Amazon. Lee advised to take photos of labels to ensure the best possibility to receive a reimbursement of the return shipping costs. Lee superb job!
- LWLucy WeinsteinDec 24, 20255.0The Burlington MA UPS store employees are very very friendly and a pleasure to work with. Rapid delivery and excellent service.
- DBDeb BurkeDec 15, 20255.0The Team at the UPS Store in Burlington, MA are always pleasant when I visit the store, and recommend packaging when needed
- DSDarrell StanekDec 2, 20251.0I called the Burlington store on December 2nd to ask a question about a driver issue and “Brittany” answered the phone for customer service, immediately being defensive and aggressive about my question, I also asked if she was able to direct me and rudely said “it’s the warehouse go there” and promptly said “figure it out” before hanging up on me. I was only asking a question and was never rude or aggressive asking it. Please have some courtesy and customer service skills this is very disappointing… One star for calling me back offering a number for the driving office, otherwise 0 stars
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Burlington?
The UPS Store in Burlington is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Burlington open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
What shipping services does The UPS Store in Burlington provide?
They offer expert packing, shipping, and mailing services, including moving boxes, stamps, and postage.
Can I get notary services at The UPS Store in Burlington?
Yes, the store provides notary services along with document shredding and faxing.
What payment options are accepted at The UPS Store in Burlington?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in relation to Burlington Mall?
The UPS Store is located across from Burlington Mall, next to Staples at the intersection of Mall Road and Middlesex Turnpike.
Are there any nearby shredding services close to The UPS Store?
Yes, Shred Nations, a shredding and professional services provider, is nearby and can complement your document shredding needs.
What fitness or recreational spots are near The UPS Store in Burlington?
Nearby fitness venues include TITLE Boxing Club and solidcore gyms, great for a workout before or after your visit.
Are there any cafes near The UPS Store where customers can relax?
Yes, Blackbird Cafe is nearby, offering a cozy spot for coffee or a meal before or after your visit to the store.