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Staples

4.1
(154 reviews)

Business Details

(781) 221-4610

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Burlington, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
111 Middlesex Turnpike, Burlington, MA
01803, United States

Hours

Reviews

4.1
154 reviews
5 stars
99
4 stars
24
3 stars
5
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers appreciated the wide selection of products available, although some noted higher prices compared to competitors.

Printing Services

Feedback on the printing department was mixed, with some praising the quality and service while others reported issues with pricing transparency and staff attitude.

Store Condition

The store was generally described as clean and organized, but there were complaints about specific locations being poorly lit or having maintenance issues.
  • JV
    Jessica Verissimo
    2 days ago
    1.0
    Really rude people working in the Amazon returns dept that seem absolutely miserable working in customer service.
  • JJ
    JeffinMass1
    Feb 13, 2026
    5.0
    I had a wonderful experience with "Sam" antha in the customer service department. Ask for her when you go in.
  • KS
    Kushal Shah
    Jan 19, 2026
    5.0
    John Willegal was very helpful and will come back and visit again.
  • HH
    happylioneatsprey
    Jan 4, 2026
    5.0
    I had a pleasant shopping experience at this location recently. Never having noticed it before, I found myself able to pick up the item I needed while I was on the road. Their location is tucked behind a different plaza and isn't seen from the road, which makes it easy to overlook. Their parking lot joins with the other plaza allowing for access from Burlington Mall Road and Middlesex Turnpike. While it's a standard cookie-cutter location with all the standard departments, they do have wide aisles to allow for comfortable browsing. They also have a print center and offer TSA pre-check stations, along with a surprising Party City at Staples corner where one can purchase helium filled mylar balloons. All sales associates I interacted with were friendly and in case I need more supplies when in the area, I would definitely come back.
  • JL
    Jack LeMenager
    Dec 21, 2025
    5.0
    Robert, the store manager, went out of his way to help sort out my Staples Rewards app, to ensure I got the discount he insisted I deserved. Thank you, Robert!

Frequently Asked Questions About Staples

What are the operating hours of Staples in Burlington, MA?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.

What types of services does Staples in Burlington offer?

Staples offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, TSA PreCheck®, and Amazon returns services.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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