Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1295 Beacon St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
239 reviews
5 stars
43
4 stars
12
3 stars
8
2 stars
15
1 star
161
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted consistently rude and aggressive behavior from staff, particularly a male employee named Tim, leading to a negative customer experience.
Long Wait Times
Customers frequently reported excessively long wait times, often exceeding an hour, due to understaffing and slow service.
Inconsistent Service Quality
While some customers praised the helpfulness of certain staff members, many others experienced poor service, indicating a lack of consistency in customer care.
Understaffing Issues
Many reviews pointed out that the post office is often understaffed, contributing to long lines and slow service.
- ALAndres Lopez2 days ago1.0I sent a priority package and it got lost in the way. It got stuck in a loop for three weeks jumping to different distribution centers. I went to make a claim about that and they said they can't intercept it or do anything about that because it's out of Boston. I spoke with both the supervisor and the manager and they said they can't do anything, they were completely useless. Not to mention the horrible attitude and the waiting time for them to come out and speak to me, more than an hour waiting. Neither should be working there. Horrible client service by them.
- JTJohn TaDec 12, 20251.0Literally the worse recurring experience I've ever had. The lines are too long and the self service machine is never working.
- RHRaoul HervezDec 10, 20251.0I understand the wait and can deal with that, but the threatening, yelling, and bullying by the man: balding, retirement age, white, (Tim?) working at the counter is miserable. While we lined up, he kept shouting in a nasty tone to us. He made nasty comments toone guy in line who had asked for the manager. When I got to the counter, already rattled, he was not very polite either. I answered the on screen customer service question negatively, while he glared at me, and then Iwas subjected to a barrage of nasty comments that frankly scared me. As I left, he shouted “have a miserable day”. I’m worried that this guy is mentally unstable and will become violent. He needs to be removed from public interactions ASAP. I see in other reviews that he has threatened people.
- AIArielle IsaacsonDec 4, 20255.0I don't mind this post office. At times the line can be a bit long but it seems to go by rather quickly. There usually at least 2 if not 4 people working behind the counter. Rarely there is only 1 worker taking customers but even that goes by somewhat quick. They always have packing supplies, cards, gift cards, holiday packaging. There's also plenty of space for you to put your packages together or open mail if you'd like. I've never had any issue with the staff that work there. They've always been polite a d kind and very helpful. They do passport services im pretty sure you need a appointment.
- GLGarcia LNov 18, 20251.0Consistently understaffed, every single time I went there’s a long queue and never more than 2 staff working, one of which is almost always missing behind the back assisting a costumer that needs help with something tricky and will be here for >10 minutes
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 1295 Beacon St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours may be available at select locations.
What are the business hours of this United States Postal Service branch?
The Post Office is open Monday through Friday from 7:00 AM to 7:00 PM, Saturdays from 7:00 AM to 4:00 PM, and closed on Sundays.
How can I get a PO Box at the 1295 Beacon St Post Office?
You can reserve a PO Box online at the USPS website and complete your setup at the Post Office. In person applications require two valid IDs and a completed application form.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary so you should confirm with this specific Post Office.
What nearby places can help me with printing or office supplies if needed when I visit the Post Office?
Staples, located nearby, offers office equipment, printing services, retail supplies, and shipping services which can complement your visit to the Post Office.
Are there any nearby fitness or wellness centers I can visit before or after mailing at this Post Office?
Yes, Kathryn Martin Pilates, Bodyscapes Fitness, and Coolidge Yoga Brookline are nearby gyms and yoga studios where you can relax or exercise around your postal visit.
What nearby dining options are available near 1295 Beacon St USPS?
You can visit restaurants like Dumpling Daughter and enjoy ice cream at 16 Handles, which are near the Post Office for a meal before or after your visit.
Where can I find assistance with legal or real estate services near this Post Office?
Nearby you can find law firms like Law Offices of Howard Friedman, Ackerstein Law, Amara Law, and real estate agents like Martha Rollins and Garvin Real Estate Group for your professional service needs.