FedEx Office Print & Ship Center

3.9
447 reviews
FedEx Office Print & Ship Center located at 1370 Beacon St

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Brookline, MA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
1370 Beacon St, Brookline, MA
02446, United States

Hours

Reviews

2.6
183 reviews
5 stars
58
4 stars
17
3 stars
3
2 stars
10
1 star
95

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer feedback indicates a significant inconsistency in staff performance, with many reviews highlighting rude, unhelpful, or dismissive behavior from employees.

Customer Service

Numerous customers reported negative experiences related to customer service, including long wait times, unprofessional attitudes, and lack of assistance.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that there are instances of good service.

Operational Issues

Customers frequently mentioned issues with store hours, including early closures and understaffing, leading to frustration and inconvenience.
  • NK
    Niles Kuronen
    Dec 30, 2025
    1.0
    Staff here is a disaster. Bottom tier.
  • MV
    Michael Valencia
    Dec 21, 2025
    5.0
    Aether was absolutely incredible. When we couldn’t find a box to fit my international delivery she went above and beyond to brainstorm creative ways to help with my delivery. Amazing service! Highly recommend.
  • ZY
    Zhang Yugang
    Dec 21, 2025
    1.0
    Employee of the shop rude and unprofessional
  • AK
    Ananya Kumaresh
    Nov 20, 2025
    1.0
    I came in at 8 am this morning and I had a frustrating experience at this FedEx location. The self-serve printers weren’t working, so I asked the staff member for help. She told me she was busy with another job and I’d have to wait 20 minutes if I wanted help, which I was totally fine with. When I came back to ask if she could cancel the job or if she was ready to help me up front, she said I had been “hanging out back there too long” and then responded with, “How would I know? I don’t know how to fix it” when I explained the printers weren’t working. The tone came across as very dismissive when I was just trying to get help. I wish the interaction had been more respectful and supportive, it made the whole process and my morning much more stressful than it needed to be.
  • JG
    Juan Guzman
    Nov 15, 2025
    5.0
    Shawanda and Shannon were very helpful!

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in Brookline offer?

FedEx Office Print & Ship Center offers printing, copying, digital printing, shipping, fax services, passport photos, computer rental, design services, and more.

Where is FedEx Office Print & Ship Center located?

It is located at 1370 Beacon St, Suite R2, Brookline, MA 02446.