FedEx Office in Brookline, MA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Customer feedback indicates a significant inconsistency in staff performance, with many reviews highlighting rude, unhelpful, or dismissive behavior from employees.
Customer Service
Numerous customers reported negative experiences related to customer service, including long wait times, unprofessional attitudes, and lack of assistance.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that there are instances of good service.
Operational Issues
Customers frequently mentioned issues with store hours, including early closures and understaffing, leading to frustration and inconvenience.
NK
Niles Kuronen
Dec 30, 2025
1.0
Staff here is a disaster. Bottom tier.
MV
Michael Valencia
Dec 21, 2025
5.0
Aether was absolutely incredible. When we couldn’t find a box to fit my international delivery she went above and beyond to brainstorm creative ways to help with my delivery. Amazing service! Highly recommend.
ZY
Zhang Yugang
Dec 21, 2025
1.0
Employee of the shop rude and unprofessional
AK
Ananya Kumaresh
Nov 20, 2025
1.0
I came in at 8 am this morning and I had a frustrating experience at this FedEx location.
The self-serve printers weren’t working, so I asked the staff member for help. She told me she was busy with another job and I’d have to wait 20 minutes if I wanted help, which I was totally fine with.
When I came back to ask if she could cancel the job or if she was ready to help me up front, she said I had been “hanging out back there too long” and then responded with, “How would I know? I don’t know how to fix it” when I explained the printers weren’t working. The tone came across as very dismissive when I was just trying to get help.
I wish the interaction had been more respectful and supportive, it made the whole process and my morning much more stressful than it needed to be.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Brookline offer?
FedEx Office Print & Ship Center offers printing, copying, digital printing, shipping, fax services, passport photos, computer rental, design services, and more.
Where is FedEx Office Print & Ship Center located?
It is located at 1370 Beacon St, Suite R2, Brookline, MA 02446.
What are the operating hours of FedEx Office in Brookline?
Monday to Friday: 8:00 AM to 7:00 PM; Saturday: 9:00 AM to 6:00 PM; Sunday: 12:00 PM to 6:00 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office in Brookline offer in-store pickup and shopping?
Yes, they offer both in-store pickup and in-store shopping options.
Can I upload documents online for printing at FedEx Office Print & Ship Center?
Yes, you can upload documents through FedEx Office Print Online for pickup or delivery.
What nearby restaurants can I visit before or after using FedEx Office services?
Nearby restaurants include Hamilton Restaurant & Bar, Kaya Restaurant, BAB Korean Bistro, and Royaltea Brookline.
Are there any nearby wellness or massage centers near FedEx Office in Brookline?
Yes, One Body, Riverstone Massage Therapy, and Muscular Solutions are nearby wellness and massage centers.
Is there a nearby ATM or bank close to FedEx Office in Brookline?
Yes, there is a Chase ATM and Chase Bank nearby for your convenience.
What printing brands and software are used at FedEx Office Print & Ship Center?
They use brands like Kinko’s Copies, FedEx Express, and software including Microsoft Office 2010 Professional, Adobe CS3 Suite (Acrobat, Illustrator, Photoshop), PageMaker, and InDesign.