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Staples

3.8
(182 reviews)

Business Details

500 Westgate Drive, Brockton, MA
02301, United States
(508) 587-7793

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Brockton, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
500 Westgate Drive, Brockton, MA
02301, United States

Hours

Reviews

3.8
182 reviews
5 stars
106
4 stars
22
3 stars
8
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees being described as helpful and friendly, while others were noted for being rude or unprofessional.

Staff Knowledge

Several customers praised the staff for their knowledge and helpfulness, particularly in assisting with specific product inquiries and services.

Store Management

There are multiple complaints regarding poor management practices, including understaffing and unprofessional behavior from managers.

Cleanliness and Organization

The store is generally described as clean and organized, although some customers noted issues with restroom availability.

Printing Services

Many customers expressed dissatisfaction with the printing services, citing delays and poor quality, while a few had positive experiences.
  • MC
    Mary Connors
    Feb 16, 2026
    5.0
    The employees were kind and very helpful. Check out was easy and informational!
  • SR
    Serena Rose
    Jan 18, 2026
    1.0
    Waited in line for an Amazon drop off return for over 40 mins with only 2 people in front of me. Daniel the worker was working extremely slow also kept walking away from the register multiple times and not coming back until 5 mins each time. Poor customer service skills. Everyone is line was visibly frustrated by this
  • JJ
    Joel
    Dec 26, 2025
    1.0
    Went to purchase gift cards after cashier rang in purchase I wanted gift receipts the cashier said they do give gift receipts that it had to be rung in separately called manager over he said we don't give gift receipts seems like he just couldn't be bothered left store without gift cards not good customer service to lie to customers
  • SF
    Scott Fearing
    Dec 18, 2025
    5.0
    Staples made things easy to find and everyone I talked to was nice and helpful.
  • CL
    Chad Livie
    Oct 29, 2025
    4.0
    The associates were very friendly and the store as well organized. A better understanding of how the awards program would enhance the shopping experience.

Frequently Asked Questions About Staples

What are the regular operating hours for Staples in Brockton, MA?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in Brockton offer for printing and shipping?

Staples provides print services, shipping services including UPS shipping, and direct mail services essential for businesses and individuals.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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