With a focus on the community of small businesses and consumers, Staples in Brockton, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback indicates a mix of positive and negative experiences with customer service, with some employees being described as helpful and friendly, while others were noted for being rude or unprofessional.
Staff Knowledge
Several customers praised the staff for their knowledge and helpfulness, particularly in assisting with specific product inquiries and services.
Store Management
There are multiple complaints regarding poor management practices, including understaffing and unprofessional behavior from managers.
Cleanliness and Organization
The store is generally described as clean and organized, although some customers noted issues with restroom availability.
Printing Services
Many customers expressed dissatisfaction with the printing services, citing delays and poor quality, while a few had positive experiences.
MC
Mary Connors
Feb 16, 2026
5.0
The employees were kind and very helpful. Check out was easy and informational!
SR
Serena Rose
Jan 18, 2026
1.0
Waited in line for an Amazon drop off return for over 40 mins with only 2 people in front of me.
Daniel the worker was working extremely slow also kept walking away from the register multiple times and not coming back until 5 mins each time. Poor customer service skills. Everyone is line was visibly frustrated by this
JJ
Joel
Dec 26, 2025
1.0
Went to purchase gift cards after cashier rang in purchase I wanted gift receipts the cashier said they do give gift receipts that it had to be rung in separately called manager over he said we don't give gift receipts seems like he just couldn't be bothered left store without gift cards not good customer service to lie to customers
SF
Scott Fearing
Dec 18, 2025
5.0
Staples made things easy to find and everyone I talked to was nice and helpful.
CL
Chad Livie
Oct 29, 2025
4.0
The associates were very friendly and the store as well organized. A better understanding of how the awards program would enhance the shopping experience.
What are the regular operating hours for Staples in Brockton, MA?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples in Brockton offer for printing and shipping?
Staples provides print services, shipping services including UPS shipping, and direct mail services essential for businesses and individuals.
Can I pick up my online orders in-store at Staples Brockton?
Yes, Staples offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What payment methods are accepted at Staples in Brockton?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples in Brockton provide recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
What technology brands are available at Staples in Brockton?
Staples stocks brands such as Dell, HP, Apple, Microsoft, Logitech, Epson, Canon, Seagate, and more.
Are there dining options near Staples in Brockton?
Yes, nearby dining options include Chipotle Mexican Grill for Tex-Mex cuisine, Auntie Anne's pretzels, Charleys Cheesesteaks, Buffalo Wild Wings for casual wings, and Starbucks for coffee.
What other stores and service centers are close to Staples in Brockton?
Nearby you'll find UPS Alliance Shipping Partner for additional shipping needs, A Plus Wireless and Verizon for mobile devices, Bath & Body Works, Payless ShoeSource, Old Navy for retail shopping, and KAY Jewelers and Pandora Jewelry for jewelry.
Are there financial services near Staples in Brockton?
Yes, Western Union, Santander Bank ATM, Bank of America Financial Center, and Liberty Tax are all nearby for your financial service needs.
What is the address and contact information for Staples in Brockton?
Staples is located at 500 Westgate Drive, Brockton, MA 02301. You can contact them by phone at +1 508-587-7793 or fax at +1 508-465-8980.
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