Staples

3.8
177 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Brockton, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
500 Westgate Drive, Brockton, MA
02301, United States

Hours

Reviews

3.8
177 reviews
5 stars
101
4 stars
22
3 stars
8
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Store Management

Several reviews highlighted issues with store management, including unprofessional behavior and lack of support for staff, leading to poor customer experiences.

Product Availability

Customers generally found the store well-stocked with necessary items, although there were complaints about specific services like printing and faxing not being reliable.

Cleanliness and Organization

The store is often described as clean and organized, contributing positively to the shopping experience.
  • JJ
    Joel
    Dec 26, 2025
    1.0
    Went to purchase gift cards after cashier rang in purchase I wanted gift receipts the cashier said they do give gift receipts that it had to be rung in separately called manager over he said we don't give gift receipts seems like he just couldn't be bothered left store without gift cards not good customer service to lie to customers
  • SF
    Scott Fearing
    Dec 18, 2025
    5.0
    Staples made things easy to find and everyone I talked to was nice and helpful.
  • CL
    Chad Livie
    Oct 29, 2025
    4.0
    The associates were very friendly and the store as well organized. A better understanding of how the awards program would enhance the shopping experience.
  • JW
    Jill Wiley
    Sep 23, 2025
    5.0
    I really appreciated the kindness and ease with which the woman processed my Amazon returns. Exceptionally nice.
  • PB
    Paul BEAUDOIN
    Sep 3, 2025
    5.0
    I was helped by two different and people the manager and another person and both were a great help once again. Thanks

Frequently Asked Questions About Staples

What are the regular operating hours for Staples in Brockton, MA?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in Brockton offer for printing and shipping?

Staples provides print services, shipping services including UPS shipping, and direct mail services essential for businesses and individuals.