United States Postal Service

1.7
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Main St, Brimfield, MA
01010, United States

Hours

Reviews

1.7
18 reviews
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1 star
15
  • JB
    Jon Bogaert
    Dec 18, 2025
    1.0
    This is by far the worst post office I’ve ever experienced. The staff is consistently unpleasant and seems to take satisfaction in making even the simplest tasks unnecessarily difficult. What should be a quick, routine visit becomes an unenjoyable experience due to the persistent negative attitude and lack of professionalism. It often feels as though the negativity is intentional—as if misery truly loves company. I used to enjoy going to my local post office before moving here, so this is especially disappointing. Honestly, I would rather go to the RMV than visit this location. Regional management/corporate should seriously consider assessing the employees at this branch—I would not want staff like this representing my business.
  • MD
    Mare Dimo
    Jun 3, 2025
    5.0
    Always helpful and friendly. Small town post office!!!!
  • CG
    Cayla Garfield
    Dec 10, 2024
    1.0
    I have never dealt with anyone who has ever been nice there. All the employees behaviors and lack of professionalism is absolute rubbish. The rudest, most arrogant and disrespectful staff. I don't understand and will never try to comprehend why they act like they do. Do they really think they are better than anybody else around them? I avoid them at all costs all the time. I go to surrounding areas. Even my mail, they can't read who lives here. Always giving me other people mail or mines been written on or opened. They are useless
  • PE
    Particleeffect esquire
    Jan 18, 2024
    1.0
    Useless.
  • DD
    dbmc88
    Jul 8, 2019
    1.0
    No longer delivers packages to your door. Now we have to go pick up our mail constantly and often don't get our packages on time due to their hours and notifying us a package wasn't delivered after they close. Horrible new policy that pertains to Brimfield only. Sturbridge doesn't do this!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.