Brand Certified
United States Postal Service
2.5(172 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
424 Washington St, Brighton, MA
02135, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 424 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
172 reviews
5 stars
49
4 stars
15
3 stars
8
2 stars
8
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to a negative experience.
Delivery Issues
Frequent complaints about lost packages and delayed deliveries were noted, causing frustration among customers.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, others had very negative interactions, indicating inconsistency in service quality.
Long Wait Times
Customers often experienced long lines and slow service, contributing to dissatisfaction.
- KRKatie RocheFeb 16, 20261.0Is the self service 24/7, 7 days a week or not? Because it wasn’t today.
- AYaaron yangJan 10, 20261.0Nobody picks up
- SPSam PotelDec 2, 20251.00/5. Been calling for days, no one picks up the phone.
- CNClash In NumbersNov 29, 20251.0Consistently loses packages. I would say delivery to the correct address through Brighton USPS is around a 50% chance. Makes me want to move out of Brighton. Absolutely horrible delivery service. Avoid at all costs.
- SMSean McClellanOct 27, 20251.0This post office is the worst. I live 5 minutes down the street and they are constantly late with packages, send packages to other post offices then have to wait days for them to be brought back. They need to reopen the Allston post office since this location clearly can not handle the extra work. It's been awful dealing with this location since they closed the Allston branch. Just this morning they received the package I'm waiting for then sent it to Milton. Now I have to continue waiting while it sits in a post office 15 miles away, when it was already at the post office a quarter mile from me. USPS charges way to much for this horrible service. USPS should refund shipping costs to the customer when they mess up deliveries like this
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 424 Washington St?
The USPS at 424 Washington St offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, you can submit first-time passport applications and most locations also take passport photos. Please complete and print your application form before applying.
Do I need an appointment for passport services at this USPS location?
Most passport services require an appointment made through the online scheduler, with some limited walk-in hours available at select locations.
What are the operating hours of the USPS at 424 Washington St?
The office is open Monday through Friday from 7:00 AM to 5:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application form.
Are the PO Boxes accessible after normal business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so it's best to confirm with this local office.
Is there a fee for getting a passport photo at this USPS?
Yes, the passport photo service costs $15 at USPS.
What nearby places can I visit before or after coming to this USPS location?
Nearby you can visit the Brighton Laundry and Dry Cleaners for garment care services or enjoy a meal at Bangkok Bistro for authentic Thai cuisine.
Are there convenient delivery or shipping services close to the USPS on Washington St?
Yes, the UPS Access Point location nearby offers courier and delivery services that complement USPS offerings.
Where can I find pharmacies or medical services near the USPS location?
Nearby, you can access CVS Pharmacy for prescriptions and Dr. Maria Vasilakis for dental and health services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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