United States Postal Service

2.9
35 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 260 Underpass Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
260 Underpass Rd, Brewster, MA
02631, United States

Hours

Reviews

2.9
35 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
0
1 star
18
  • MA
    Marcelle Alvernaz
    Sep 3, 2025
    3.0
    I’m giving it three stars as the lady I spoke to over the phone was lovely but the heavy set man that was on the counter is such a ray of sunshine…NOT, he seems to permanently be having a bad day. Customer service skills could use some work.
  • AW
    Andra White
    Sep 1, 2023
    5.0
    The Brewster PO is amazing. I had a package that was lost out in limbo. I put in a request online for help finding it. The Brewster PO went out of their way to find it and get it to me. Even calling to let me know the situation and again to make sure I received it. Thank you Brewster PO.
  • AM
    Alex McHugh
    Feb 24, 2018
    1.0
    I’ve lived in 8 different towns in my 30 years and have not had to deal with issues from any post office except this one. There has been over 10 occasions just in the past year where I have had to track down packages myself. I went to pick up a package today that was supposed to be delivered yesterday and was told that I’d have to wait until they got to bin 3... they were on bin 7. After going in yesterday to look for the package and was told to come in, in the morning before the package got loaded onto a truck. I did just that, they knew where the package was and decided that they needed to go through the rest of the bins instead of just grabbing and scanning my package. Again this is just the last of a long line of incidents I have dealt with. I will try and avoid this service at all costs when dealing with important items.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.