Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4792 in Braintree offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Tedeschi Plaza, On Same Side As Stop & Shop.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
206 reviews
5 stars
155
4 stars
4
3 stars0
2 stars
4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising helpful and friendly staff, while others report rude and unprofessional behavior.
Efficiency
Many customers appreciate the quick service, especially for simple tasks like dropping off packages.
Management Issues
Several reviews indicate a decline in service quality since new ownership, with complaints about unreturned calls and poor communication.
Product Knowledge
Some staff members are noted for their helpfulness and knowledge, while others are criticized for a lack of understanding of store policies.
Overall Experience
While some customers have had positive experiences, a significant number express frustration and dissatisfaction with the service.
- PSparshuram shahiOct 13, 20255.0Super smooth service
- NGNayana GowdaOct 13, 20255.0Had a great experience here! The staff were professional and efficient — helped me with Amazon returns and even repacked my items properly. The line moved fast, and everyone was polite. Definitely my go-to UPS Store!
- GBGani BunnyOct 13, 20255.0This UPS Store has the nicest people! They don’t just do their job — they genuinely care and help customers understand what’s needed. Always a pleasant visit.
- NYNo Thank youOct 13, 20251.0A direct quote from their worker "we dont do customer service, we're a franchise". All i asked is if they could verify a suspicious email claiming i owe 50 bucks on something i paid for already. I will be paying money in the future to not use ups, Id prefer a company that cares about its customers.
- SSShane SullivanSep 27, 20251.0Infuriating to deal with. Told me a box is not a box because it was transparent. It was not transparent, it was a normal box. This store is consistently one of the worst customer service experiences to be found anywhere. UPS should strongly consider just shutting this place down, they do not deserve to be in business.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4792 in Braintree provide?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, and more business services.
What are the regular business hours for The UPS Store #4792?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4792 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays, so check the website for details.
Where is The UPS Store #4792 located in Braintree?
It is located at 288 Grove St, Braintree, MA 02184, inside Tedeschi Plaza on the same side as Stop & Shop.
What payment options does The UPS Store #4792 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4792 offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available to handle your mail and packages securely.
Are there any special offers or coupons available at The UPS Store #4792?
Yes, you can save big with special offers and coupons available on their website.
What nearby services can customers visit when coming to The UPS Store #4792?
Nearby you can find 2Sisters Senior Living Advisors for community services, R.J.'s Integrated Pest Management for pest control, and Shred Nations for additional shredding services.
What dining options are close to The UPS Store #4792?
Golden Crown, a Chinese and Asian restaurant, is a nearby option if you want to grab a meal before or after visiting the store.
How can customers get to The UPS Store #4792 using nearby transit or landmarks?
The UPS Store is located in Tedeschi Plaza, near Stop & Shop which is a prominent landmark in Braintree, making it easy to find when visiting for packing, shipping, or printing needs.