Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Braintree, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
177 reviews
5 stars
81
4 stars
15
3 stars
7
2 stars
13
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
The printing department consistently received negative feedback for poor customer service, with many customers reporting rudeness and lack of assistance.
Staff Performance
While some staff members were praised for their helpfulness, others were criticized for being unprofessional and untrained, particularly in the printing area.
Store Experience
Customers appreciated the cleanliness and organization of the store, but many expressed frustration with long wait times and unhelpful staff.
Product Availability
Several reviews mentioned issues with stock availability and misleading information regarding store policies.
Positive Interactions
Despite the negative feedback, some customers reported excellent experiences with specific employees who provided exceptional service.
- PKParasar KcOct 26, 20251.0Unprofessional people. Dont care about their customer. Worst place I have been to.
- EMelise minklerOct 20, 20251.0Most of the individuals who work in the printing department are incredibly rude, it takes a while for someone to even acknowledge you’re at the counter, and treat you like you are inconveniencing them by asking for assistance. My husband and I have tried to use this service multiple times, and every single time walked out feeling humiliated, frustrated, and empty handed. The staff outside of that department is great and doesn’t deserve this one star review, however due to the consistently awful experiences I have with the printing department, I have to give this rating. I will never ever use nor recommend their service at this location to anyone, which is a shame because all the other locations I’ve been to are wonderful.
- ICIsaura CastellanoOct 13, 20251.0Terrible customer service.
- JHJohn HallOct 7, 20252.0I have been looking for a computer. I stopped into this store to check out the computers. I didnt see any on the shelves so I asked. The nice girl at the register offerd to get an employee to help. I waited and waited and no one came. On the way out I said thanks anyway to her. I'm curious on how many computers they sell with that sales technique.
- JJJuliebq44Oct 5, 20255.0From the time I called to store to inquire about an item to when I picked it up, all the employees were so helpful. I got exactly what I needed!
Frequently Asked Questions About Staples
What are the regular store hours for Staples in Braintree, MA?
Staples in Braintree is open Monday to Friday from 8 AM to 8 PM, Saturdays from 9 AM to 8 PM, and Sundays from 10 AM to 6 PM.
What types of products can I find at Staples in Braintree?
You can find a wide range of products including laptops, desktops, printers, ink and toner, notebooks, office furniture, cleaning supplies, and more.
Does Staples in Braintree offer any printing and shipping services?
Yes, Staples offers printing services, shipping services, recycling services, direct mail, design services, passport photos, and Amazon returns among others.
What payment methods are accepted at Staples in Braintree?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I order online and pick up my items at Staples Braintree?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What are the main brands available at Staples in Braintree?
Brands available include Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Epson, Canon, and many more.
Are there any UPS locations near Staples in Braintree?
Yes, there are multiple UPS locations nearby including UPS Access Point location and UPS Alliance Shipping Partners, making it convenient for shipping and receiving packages.
What other retail stores are located near Staples in Braintree?
Nearby retail stores include PGA TOUR Superstore, GameStop, Babies"R"Us, Burlington, Best Buy, Bed Bath & Beyond, Saks OFF 5TH, and Nordstrom Rack.
Are there options for office equipment and printing services near Staples Braintree?
Yes, nearby places like Staples Print & Marketing Services and other Staples locations also offer office equipment and printing services.
What can I do in the area around Staples in Braintree besides shopping?
Besides shopping, you can visit nearby places such as Hollis Field park for sports and recreation, or get services at Awaken Mind Center for counseling and mental health.