Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Braintree, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
182 reviews
5 stars
82
4 stars
15
3 stars
7
2 stars
13
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly in the printing department, with staff being rude, unhelpful, and dismissive.
Amazon Returns
Many customers expressed frustration with the Amazon return process, citing inconsistent service and long wait times.
Staff Knowledge
Several reviews indicated a lack of knowledgeable staff, especially in the printing department, leading to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
Store Environment
The store was generally noted to be clean and well-organized, with some customers appreciating the layout and availability of products.
- ARAmanda RaeJan 3, 20261.0I am currently 8 months pregnant and asked my husband to return a $100 Amazon Christmas purchase that was damaged. Everything seemed all set, there were no stated stipulations or limitations, but he returned very aggravated and stated that an employee wouldn't take the return because it was "larger than 24x24." The dimensions on this box are 18x22, and it weighs 8 lbs. They did not measure it. The employee in question seemed to be having a bad day, but I am quite livid with not being able to take advantage of a service that is advertised.
- DCDavid ChanJan 3, 20261.0Super slow Amazon returns. Please add a drop off kiosk.
- JHJeries HazbounDec 31, 20251.0Extremely disappointing experience in the printer area. The employees were consistently rude, unhelpful, and clearly uninterested in assisting customers. Simple questions were met with attitude instead of support.
- WMWilliam MuiDec 23, 20251.0If you're going to this staples for Amazon returns go elsewhere. Huge hit or miss, I've walked in multiple times with a sign saying there system is down. Tried to call their location ahead of time to check if they are taking returns and I was told they aren't taking phone calls at the time. I'd rather not waste my time and money going to a location that may or may not take the returns.
- EMelise minklerOct 20, 20251.0Most of the individuals who work in the printing department are incredibly rude, it takes a while for someone to even acknowledge you’re at the counter, and treat you like you are inconveniencing them by asking for assistance. My husband and I have tried to use this service multiple times, and every single time walked out feeling humiliated, frustrated, and empty handed. The staff outside of that department is great and doesn’t deserve this one star review, however due to the consistently awful experiences I have with the printing department, I have to give this rating. I will never ever use nor recommend their service at this location to anyone, which is a shame because all the other locations I’ve been to are wonderful.
Frequently Asked Questions About Staples
What are the regular store hours for Staples in Braintree, MA?
Staples in Braintree is open Monday to Friday from 8 AM to 8 PM, Saturdays from 9 AM to 8 PM, and Sundays from 10 AM to 6 PM.
What types of products can I find at Staples in Braintree?
You can find a wide range of products including laptops, desktops, printers, ink and toner, notebooks, office furniture, cleaning supplies, and more.
Does Staples in Braintree offer any printing and shipping services?
Yes, Staples offers printing services, shipping services, recycling services, direct mail, design services, passport photos, and Amazon returns among others.
What payment methods are accepted at Staples in Braintree?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I order online and pick up my items at Staples Braintree?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What are the main brands available at Staples in Braintree?
Brands available include Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Epson, Canon, and many more.
Are there any UPS locations near Staples in Braintree?
Yes, there are multiple UPS locations nearby including UPS Access Point location and UPS Alliance Shipping Partners, making it convenient for shipping and receiving packages.
What other retail stores are located near Staples in Braintree?
Nearby retail stores include PGA TOUR Superstore, GameStop, Babies"R"Us, Burlington, Best Buy, Bed Bath & Beyond, Saks OFF 5TH, and Nordstrom Rack.
Are there options for office equipment and printing services near Staples Braintree?
Yes, nearby places like Staples Print & Marketing Services and other Staples locations also offer office equipment and printing services.
What can I do in the area around Staples in Braintree besides shopping?
Besides shopping, you can visit nearby places such as Hollis Field park for sports and recreation, or get services at Awaken Mind Center for counseling and mental health.