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Staples

3.2
(188 reviews)

Business Details

500 Grossman Drive, Braintree, MA
02184, United States
(781) 794-2951

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Braintree, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
500 Grossman Drive, Braintree, MA
02184, United States

Hours

Reviews

3.2
188 reviews
5 stars
86
4 stars
17
3 stars
7
2 stars
13
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, particularly in the printing department, where many customers reported rudeness and unhelpfulness from staff.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock and availability of specific items.

Store Experience

While some customers had positive experiences with helpful staff and quick service, others reported long wait times and poor assistance, particularly during busy periods.

Return Process

Numerous reviews highlighted frustrations with the Amazon return process, including inconsistent policies and unhelpful staff.
  • KH
    Kathleen Hayes
    1 day ago
    5.0
    E. J. Was extremely helpful. He understood what we needed and helped us get the best deal!
  • EM
    edward mcinnis
    Feb 11, 2026
    5.0
    I love Staples Copy Center! Staff are always friendly, helpful, efficient!
  • BC
    Brian Cameron
    Feb 9, 2026
    4.0
    I love the options and the prices are solid. This time I went in for pens and found my Zebra pens easily. Cashier was great/ friendly. Checkout was quick and easy.
  • LP
    Lucky Papageorg
    Feb 2, 2026
    5.0
    I once again am completely satisfied with the product and services I received with my most recent order. Wanda B is really amazing and does a great job of understanding the needs and how to best make them come to fruition!!!!
  • AR
    Amanda Rae
    Jan 3, 2026
    1.0
    I am currently 8 months pregnant and asked my husband to return a $100 Amazon Christmas purchase that was damaged. Everything seemed all set, there were no stated stipulations or limitations, but he returned very aggravated and stated that an employee wouldn't take the return because it was "larger than 24x24." The dimensions on this box are 18x22, and it weighs 8 lbs. They did not measure it. The employee in question seemed to be having a bad day, but I am quite livid with not being able to take advantage of a service that is advertised.

Frequently Asked Questions About Staples

What are the regular store hours for Staples in Braintree, MA?

Staples in Braintree is open Monday to Friday from 8 AM to 8 PM, Saturdays from 9 AM to 8 PM, and Sundays from 10 AM to 6 PM.

What types of products can I find at Staples in Braintree?

You can find a wide range of products including laptops, desktops, printers, ink and toner, notebooks, office furniture, cleaning supplies, and more.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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