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The UPS Store

4.1
(198 reviews)

Business Details

198 Tremont St, Boston, MA
02116, United States
(617) 426-3039
https://locations.theupsstore.com/ma/boston/198-tremont-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0945 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near The Boylston Green Line "T" Station.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
198 Tremont St, Boston, MA
02116, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
4/19/2026Closed
5/10/2026Closed
5/25/2026Closed
6/19/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.1
198 reviews
5 stars
151
4 stars
3
3 stars
1
2 stars
2
1 star
41
  • JG
    Jake Gaylor
    Mar 20, 2026
    5.0
    I went in Friday afternoon and was helped quickly, professionally, and with a smile. I would absolutely use this location again.
  • AI
    Ameera Imran
    Mar 9, 2026
    5.0
    Great service
  • SL
    Sam L
    Feb 19, 2026
    1.0
    Extremely disappointing experience at this UPS Store . I attempted to pick up Comcast equipment for my handicapped senior mother who physically cannot travel. I brought both my valid government-issued ID and my mother’s ID. The store manager personally refused to release the package and repeatedly stated that my mother had to be physically present — no exceptions. While I understand the importance of security policies, businesses also have a responsibility to provide reasonable accommodations for elderly and disabled individuals. There was no empathy, no flexibility, and no effort to offer any alternative solution. When a manager is unwilling to consider the circumstances of a disabled senior, it raises serious concerns about how accessibility and accommodation are handled at this location. I hope corporate reviews this incident and clarifies the third-party pickup policy, especially as it relates to seniors and individuals with disabilities.
  • AH
    Andy He
    Feb 15, 2026
    5.0
    They were great!
  • GS
    Garrett Smith
    Feb 2, 2026
    5.0
    I've been here twice now, and both times I've gotten quick and friendly service. Thanks!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Boston provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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