Mercury Cold Chain Logistics, located at 61 Batterymarch St, Boston, provides expert cold chain logistics for healthcare and life science companies across the US and worldwide. We proactively monitor every shipment — solving issues before they arise — with a 99.6% successful cold chain delivery rate. Our services include temperature-controlled shipping, biological specimen transport, same-day couriers, CAR-T cell therapy logistics, and international air freight. With 40+ years of experience, no hidden fees, and dedicated support teams available 24/7, Mercury is the shipping partner your business can trust.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.