United States Postal Service

4.2
35 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 217 Hanover St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
217 Hanover St, Boston, MA
02113, United States

Hours

Reviews

4.2
35 reviews
5 stars
27
4 stars
0
3 stars
1
2 stars
1
1 star
6
  • HG
    Hercules G
    Jan 3, 2026
    5.0
    The guy at the counter has top tier banter and had such a great attitude. Definitely my best Post Office experience so far!
  • HL
    Hadley Phelps Lord
    Dec 27, 2025
    5.0
    Joe who works here is a total gem making a visit to the post office a true pleasure
  • HW
    Haniel Wides
    Oct 15, 2022
    5.0
    I just love the people who work here
  • AP
    Amanda Pflugrad
    Dec 21, 2019
    1.0
    The WORST customer service I have ever experienced. I arrived at 1:30 PM to ship my last Christmas gift, the man working there told me I couldn't come in. I was confused considering they didn't close until 2 PM. He said they had people in line, (only three people) and wouldn't let me in. He told me I could go to South Station to ship instead. He then proceeded to shut and lock the door in my face. I was shocked considering it's the Holidays too. Needless to say my Christmas gift will not be arriving in time now. I will not be coming back here again. I highly recommend using to The UPS Store on Commercial street. The staff has always been so respectful and accommodating. This would have never have happened had I went to them instead. I've learned my lesson, don't use this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.