Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 207 Massachusetts Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
179 reviews
5 stars
48
4 stars
10
3 stars
11
2 stars
7
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of professionalism.
Service Efficiency
Customers frequently reported slow service and long wait times, often exacerbated by understaffing and lack of urgency from employees.
Mixed Experiences
While some customers praised specific employees for their kindness and helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Passport Services
Multiple reviews criticized the handling of passport services, citing poor management, misinformation, and rude interactions during the application process.
- JJJessica JohnsonJan 1, 20262.0They have a sign with holiday hours, which is useful. There is nothing that says they're closed for new years day, but they are. Even google currently days they're open and a little busy (????) This location is usually fine but this is annoying.
- JGj gNov 7, 20251.0made an appointment for a passport the “passport lady” didn’t show up leaving me to uber 30 minutes away to another usps. what a joke.
- SSsara sherindilNov 5, 20251.0Very mean staff, had a prepaid label with poshmark but weren’t cooperating. I showed proof of email “explicitly showing complimentary packing” with the order but she didn’t even look at it once. Very miserable workers! November 5, 5:45 pm!
- DTDesiree Orien TayOct 8, 20255.0I wanna say a huge Thank you to the whole USPS team for serving me the past 5 years. Elena and team have been so wonderful towards me. Appreciate you ladies and I hope you guys enjoy the Chocolates :) <3
- CTClyde TymeSep 30, 20251.0Not great at delivering on time and to the right place, but what makes it worse is they get bailed out financially yearly. So they are just bad all the way around. Unreal. Only bills make it on time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 207 Massachusetts Ave, Boston?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduled appointments through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 207 Massachusetts Ave?
The Post Office is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 2:00 PM. It is closed on Sundays.
How can I get a PO Box at this Post Office, and are PO Boxes accessible after hours?
You can apply for a PO Box online or in person, and most locations offer 24/7 lobby access to PO Boxes, though access may vary by location.
What is the cost to take a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Is there an online resource to schedule passport services appointments?
Yes, you can schedule appointments using the online scheduler available at https://tools.usps.com/rcas.htm.
Which nearby places can I visit after using the postal services at 207 Massachusetts Ave?
Nearby you can visit spots like Juventas New Music Ensemble for concerts, Bon Bon ice cream shop for a treat, or Trap Yoga studio to relax and unwind.
How can nearby transit stations or landmarks help me find the United States Postal Service at 207 Massachusetts Ave?
The Post Office is close to other well-known locations like Post Office Astor and US Post Office, making it easy to locate in Boston's 02115 area.
Are there any nearby services that complement my visit to the Post Office?
Yes, services like USA Green Card for immigration paperwork, H&R Block for tax assistance, and Bank of America ATM are conveniently nearby to support your errands.