United States Postal Service

2.7
51 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 25 New Chardon St Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
25 New Chardon St Lbby, Boston, MA
02114, United States

Hours

Reviews

2.7
51 reviews
5 stars
19
4 stars
1
3 stars
2
2 stars
2
1 star
27
  • ZY
    Zhiye Yang
    Oct 16, 2025
    1.0
    Came here for my passport renewal but didn’t have tracking number for my return envelope ..
  • GJ
    Geneva Jonathan
    Jun 26, 2025
    1.0
    I recently came to this post office to send my wedding invitations. When I first arrived I showed a female member of their staff my invitations and asked if I needed anything beyond stamps, she said no, after weighing my envelopes but neglected to notice or mention that the seals on the back of my envelope would cost more. I spent an hour prepping the envelopes in the lobby and it was only when I went back to desk to send them off that her coworker noticed that I had seals and said it would cost extra. The lady then gave me attitude and told me I should have told her to look at both sides of my envelope as if she would have been ok with me telling her how to do her job. She then proceeded to try to charge me for additional stamps - that had school busses on them - rather than apologize for her mistake. I ended up taking my business to another office. I wish I remembered her name so I could make a final complaint because I noticed she was not polite to other customers the hour I spent there.
  • EK
    Eugene Kovalev
    Jun 28, 2024
    5.0
    I feel like most of these reviews are just people who had one bad experience and went here to post about it. Nobody gives a review when everything works as it should, but in fact it does most of the time. The post office worker was friendly. Told me everything I needed to know. I shipped my package and I was in and out in 5 minutes
  • JJ
    Jon Jansa
    Oct 26, 2022
    5.0
    Varey good

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.