Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 25 Dorchester Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.6
268 reviews
5 stars
147
4 stars
25
3 stars
16
2 stars2
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude and unhelpful employees, particularly supervisors.
Convenience
The location's extended hours and easy parking were frequently highlighted as major advantages, making it accessible for customers with busy schedules.
Efficiency
Customers reported mixed experiences regarding service speed, with some noting long wait times and understaffing during busy periods.
Package Handling
There were multiple complaints about lost or delayed packages, as well as issues with tracking and package scanning.
- ACAngela Chang2 days ago5.0The customer service here is so warm and friendly! I had to drop off a late night package on the weekend and the woman who assisted me at the front was so nice! Really don't get this much around anymore so it was wonderful to experience all around. Also they do indeed have free 15 minute parking spaces in the lot right outside -- plenty of space for a city. Highly recommend! Also they're even open on Sundays.
- BHB HDec 8, 20251.0All these glowing reviews, and I managed to get one of the stupid ones. Yes, you *can* send a handheld game console with a lithium battery internationally, according to the USPS website guidance Feb. 2025, as long as it’s installed in the device.
- SASheroz AnorkulovDec 2, 20251.0I have pickup load at 2.45 then i was checking in then the lady at shipper told me turn off your truck and bring the key. then I explain her I have problem with my truck if i turn it off I can't start the truck again but she refused what im saying then I bring the key inside after completing pickup I can't start the engine and it's cold my co driver sick. that employee doesn't understand English well never come back again worst place in the world
- AAAline Beltani AuricchioDec 1, 20255.0Outstanding service provided by Evan. Very impressed!
- WJWhitney JaimeOct 31, 20255.0I came here after accidentally putting the wrong zip code on an order. There was a nice man at the service desk named Barry. The kindest public service worker you could meet. He explained my options and issue in detail. There is parking here even though traffic can be a little dense in the area. I will choose to come here for everything USPS related due to the customer service. Unfortunately the USPS near me in Dorchester (Adams Street) lacks in customer care.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 25 Dorchester Ave?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most USPS locations offering passport services require you to schedule an appointment online. Some locations offer limited walk-in hours.
What are the operating hours for this Post Office?
The United States Postal Service at 25 Dorchester Ave is open daily from 6:00 AM to 11:59 PM.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office. You will need two valid forms of ID and the completed application if applying in person. Online applications can be started at the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. It's recommended to check with this specific Post Office for exact lobby hours.
What transit options are available near the United States Postal Service at 25 Dorchester Ave?
The Post Office is near multiple train stations such as MBTA-South Station, Amtrak-Boston South Station, and South train Station Boston, making it easily accessible by public transit.
Are there places to eat near the USPS location that I can visit before or after my trip?
Yes, nearby eateries include Vida Divina Boston cafe, The Upper Crust Pizzeria, Café 245 (FIT), Cheeseboy sandwich shop, Rosie’s Bakery, Regina Pizzeria, The Well Coffee House, and Surf City Squeeze smoothie juice bar.
If I need a relaxing break near the Post Office, where can I go?
You can visit South Station Wellness & Massage nearby for some spa and massage services to relax after running your errands at the Post Office.
Where can I find additional services or businesses close to this USPS location?
Nearby businesses include insurance agencies like MassDrive and RL Insurance Agency, technology and financial companies like Fidelity Investments and Fidelity Center for Applied Technology, as well as hair salons like Khanh’s Hair Salon.