United States Postal Service

3.7
50 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 136 Charles St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
136 Charles St, Boston, MA
02114, United States

Hours

Reviews

3.7
50 reviews
5 stars
32
4 stars
0
3 stars
2
2 stars
2
1 star
14
  • JZ
    J Zhang
    Dec 16, 2025
    5.0
    Nice staff!
  • BP
    Bryan Phillips
    Sep 2, 2025
    5.0
    Best office, love cation and the regular staff is so great
  • LS
    Linda Stone
    Aug 30, 2025
    5.0
    Best post office. Best customer service. ❤️
  • SW
    Sarah W
    Aug 2, 2025
    5.0
    I needed to send some books media rate, but I haven’t sent packages through USPS in a while and was unfamiliar and unsure about the process. The woman behind the counter was incredibly patient and helped me out in correctly addressing my package and finding a way to print my pre-paid label (FYI, no printer here but if you have a QR code from Click-N-Ship they can scan it and print the label themselves). They were also managing the line efficiently on a Friday afternoon close to closing and kept everything moving. All the packages I sent arrived in one piece. This is hands down the best experience I have ever had at any USPS location. Editing to add: I came again to mail another package, and the same fantastic person helped me find the most affordable shipping option and was patient while I figured out my shipping address. I had tried to mail this same thing at FedEx the day before but couldn’t because I didn’t have my ID on me— so glad, because this was $5 cheaper for a faster and more convenient experience. I love this post office.
  • JT
    Jadiann Thompson
    Jul 1, 2017
    1.0
    The employees are always rude. Avoid if at all possible!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.