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Visit your local Post Office™ at 133 Clarendon St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and assistance.
Efficiency
Customers frequently reported long wait times and slow service, often due to insufficient staffing and disorganized operations.
Mixed Experiences
While many reviews were negative, some customers did report positive interactions with specific staff members, indicating inconsistency in service quality.
Passport Services
Several reviews mentioned issues with passport application processes, including rude staff and miscommunication, although a few customers had positive experiences.
LK
Laila Kassis
5 days ago
1.0
Excruciatingly slow service. Came in and there was a line with NO ONE at the windows helping customers. 5min later someone came and the first person in line took 15-20min to service. Then a second person slowly came and turned on her station. At least 3 windows should be open on a weekday afternoon and the post office should be able to serve customers properly and in a reasonable timeframe. Just atrocious.
GR
Gosse Rienks
Jan 2, 2026
1.0
Takes an hour pick up a package
JJ
Janak Joshi
Jan 2, 2026
1.0
Always staffed by 1 person. Always inefficient. Always delayed. Always a pain to go here. I don't have a choice but to come here. Avoid this location if you can or you'll loose a min of 30 mins of your life dealing with unincentivized sloths in a deadend place. The fact humans still function like this in 2026 is unreal. This is literally the definition of "you'll be replaced with AI". If you want to experience a use case in how bad a service can be and how to replace humans and processes, please visit and be fascinated (or angry) that your tax dollars go to this nonsensical organization.
ES
Elaine Sowlat
Dec 17, 2025
5.0
The man who helped me this morning (12/17) was fantastic. I was in and out in 5 minutes with no issues.
LL
Lindsay
Oct 1, 2025
1.0
They have to a better system than this… passports take 20+ minutes and they only have one employee working, what about people that come to just drop off mail and require a label? It’s truly insane. I’m so disappointed
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 133 Clarendon St?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Do I need an appointment for passport services at this Post Office?
Yes, you generally need to schedule an appointment online for passport services, although limited walk-in hours are available at select locations.
Can I get a passport photo taken at this location?
Yes, passport photo services are available by appointment for first-time passport applications.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
Is it possible to get a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at the USPS website and complete the setup in person.
What are the operating hours of the United States Postal Service at 133 Clarendon St?
The Post Office is open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 7:30 AM to 4:00 PM, and closed on Sundays.
Are the PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but lobby access hours may vary, so verify with this location.
What nearby restaurants can I visit before or after my visit to the Post Office?
You can enjoy meals at nearby places like Hard Rock Cafe, Flour Bakery and Cafe, Viga for Italian cuisine, The Banks Seafood and Steak, or Red Lantern for Asian food.
Are there any nearby hotels where visitors to the Post Office can stay?
Yes, nearby accommodations include Hotel 140 and Clarendon Residences, providing convenient lodging options near the Post Office.
What public services or community organizations are near the United States Postal Service?
Nearby you will find community and professional services such as ArtsBoston, YW Boston, and elite immigration service for additional assistance and cultural engagement.