United States Postal Service

3.4
49 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 800 Boylston St Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 Boylston St Lbby, Boston, MA
02199, United States

Hours

Reviews

3.4
49 reviews
5 stars
27
4 stars
3
3 stars
0
2 stars
3
1 star
16
  • EK
    Elizaveta Korskaia
    Aug 5, 2025
    2.0
    The woman that works there is always rude and acts like I work for her. Never answers questions, I asked her for help, she answered how do I know. Awful experience. USPS should hire competent employees
  • JK
    Jungwon Kang
    May 7, 2024
    1.0
    WORST USPS ever! The guy working is so rude and disrespectful. He completely ignored my questions and was extremely condescending. Told us there was nothing he could do to help without even listening to our issue. Watch out for the guy who wears glasses.
  • AS
    Adusumalli Eswar Sainath
    Jul 2, 2022
    5.0
    Good experience. Lady in the front desk is very helpful. First time I went to USPS today and she cleared all my queries and helped me with all details.
  • DE
    David Ess
    Jul 31, 2015
    4.0
    Awesome because there is 24 hour access to P.O.BOX's. Service is ok, helpful staff. And one if the 2 star reviewers below is incorrect. There is absolutely a 24 hour s self-service area, and has been for at least 2 years that I know of. I only have 4 stars because it is frequently understaffed.
  • FL
    Fname Lname
    Mar 21, 2015
    5.0
    Perfect, Never had a problem in this branch. Employee are nice, helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.