United States Postal Service

2.4
65 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 59 W Dedham St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
59 W Dedham St, Boston, MA
02118, United States

Hours

Reviews

2.4
65 reviews
5 stars
21
4 stars
3
3 stars
0
2 stars
1
1 star
40
  • SB
    S B
    Nov 13, 2025
    1.0
    USPS employee named Lovley was incredibly rude and unprofessional. She attempted to coerce an extra $15 per package for the gifts of gum and candy I was mailing to family. She reasoned that these were “dangerous and perishable” items… ??? I took my packages to the USPS on Clarendon Street the same day and was able to mail my packages at the regular priority rate. West Dedham Street postal employees are manipulative, abusive and act illegally, beware! Especially of Lovley H.
  • AS
    A. Sotomayor
    Nov 12, 2025
    1.0
    Incredibly incompetent staff at this shop
  • ND
    Naathans Dabeast
    Nov 1, 2025
    1.0
    This place needs customer service training and jesus
  • AC
    Allie C
    Sep 8, 2025
    5.0
    The USPS employee named Kay was extremely helpful, patient and kind when I had several questions regarding postage.
  • LL
    Lindsay
    Sep 2, 2025
    1.0
    It’s so sad that our USPS is so short staffed I waited in line for over 30 minutes. To simply ship items. There was 1 person working. This is my normal post office, I will have to find a different one until they can get more staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.