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The UPS Store

3.8
(155 reviews)

Business Details

1363 Boylston St, Boston, MA
02215-5410, United States
(617) 738-4461
https://locations.theupsstore.com/ma/boston/1363-boylston-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2573 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1363 Boylston St, Boston, MA
02215-5410, United States

Hours

Reviews

3.8
155 reviews
5 stars
104
4 stars
3
3 stars
3
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and efficient, creating a welcoming atmosphere for customers.

Efficiency

Many reviews highlight the quick and smooth service, with staff effectively managing shipping and packing needs.

Inconsistent Hours

Several customers reported issues with the store not being open during advertised hours, leading to frustration.

Mixed Experiences

While many customers had positive interactions, there are notable complaints about rude staff and unresolved issues with package deliveries.
  • VA
    Veronica Agne
    Feb 4, 2026
    5.0
    Kevin is the best UPS Store employee I have ever had the pleasure of chatting with. I come in constantly because I’m an online shopping addict and return things all the time and he is both helpful, knowledgeable and kind every single time. I used to hate returning packages at other stores, my fiancé and I genuinely both look forward to going to the UPS store now because the staff is so great.
  • JG
    Jasmine Gunarto
    Jan 27, 2026
    5.0
    Kevin was very nice, understanding and accommodating. Highly recommend this branch
  • BK
    B K
    Jan 18, 2026
    5.0
    I love this place. Responsive, polite and effective team.
  • AC
    Andra C.
    Jan 12, 2026
    5.0
    Saed was amazing 🙌 thank you so much for your help! Keep excelling, you'll do great things!
  • NB
    Nancy Barile
    Dec 30, 2025
    5.0
    Employees are outstanding and knowledgeable, able to handle all your packing, shipping, or notary public needs. They’re friendly and efficient, and they get you in and out in record time. Kevin is a gem.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 1363 Boylston St in Boston offer?

They provide expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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