Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2573 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryAvailable
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
148 reviews
5 stars
98
4 stars
3
3 stars
3
2 stars
6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and efficient, creating a welcoming atmosphere for customers.
Service Reliability
There are multiple reports of packages being lost or mishandled, leading to significant customer dissatisfaction.
Store Hours
Customers have expressed frustration over inconsistent store hours, with instances of the store being closed during advertised hours.
Overall Experience
While many customers report positive experiences, there are notable complaints about rude staff and poor service in certain situations.
Community Integration
The store has successfully integrated into the local community, with staff often knowing customers by name and providing personalized service.
- RRRosaOct 21, 20255.0I had many packages to send and Kevin made the experience very easy and pleasant. The shop had a great relaxed atmosphere and things were dealt with in a friendly but also efficient manner.
- AFAndrea FieldOct 3, 20255.0The customer service at the UPS Store on Boylston St., Fenway-Boston is excellent—every single visit exceeds my expectations. The staff are friendly, helpful, and genuinely personable. It feels less like running an errand and more like stopping in to see neighbors and friends. This is a newer store, but it’s already woven itself into the neighborhood perfectly. Everyone seems to know not only your name, but even your dog’s name, which adds such a welcoming, small-town vibe in the middle of the city. The team always goes above and beyond—guiding you toward the most cost-effective way to mail something, helping pack your items securely, taping boxes, and even printing labels if needed. They make the process so smooth and stress-free. I can’t recommend this store enough. It’s rare to find such consistent, above-and-beyond service, and I’m truly grateful to have them in the community. Best, A. Field
- CJC JSep 12, 20255.0Awesome team! Awesome at their job!
- DTDanielle de TorresSep 11, 20255.0Staff is very helpful & efficient!
- CTCami TussieSep 10, 20255.0The best UPS store with the best service. the workers here are always so upbeat and so kind. Kevin, abbas, and saed in particular nothing but good things to say
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store at 1363 Boylston St in Boston offer?
They provide expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular store hours for The UPS Store in Boston?
Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store open on holidays?
The store is closed on Thanksgiving, Christmas, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day, but open with regular hours on Veterans Day and the day after Thanksgiving.
What payment methods are accepted at The UPS Store #2573?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I access The UPS Store’s services if I need wheelchair accessible entrance and free Wi-Fi?
Yes, The UPS Store offers a wheelchair accessible entrance and provides free Wi-Fi for customers.
How can I contact The UPS Store #2573 in Boston?
You can call them at +1 617-738-4461 or email store2573@theupsstore.com for inquiries.
Are there any nearby restaurants where I can dine before or after visiting The UPS Store?
Yes, nearby restaurants include Tenderoni's, Happy's Bar and Kitchen, Burtons Grill, Tiger Mama, and Fool's Errand, offering Italian, American, Thai, and brunch options.
What nearby coffee shops are close to The UPS Store at 1363 Boylston St?
Caffè Nero and Blackbird Doughnuts are nearby great options for coffee and bakery items to enjoy before or after your visit.
Are there any financial services near The UPS Store for banking needs?
Yes, Citizens, Citibank, and Webster Bank branches are located nearby for your banking and financial service needs.
How can nearby facilities help customers visiting The UPS Store?
Nearby courier and printing services like FedEx Office Print & Ship Center provide alternative shipping and printing options, while local banks and restaurants provide convenience for errands and dining around your visit.