The UPS Store

4.0
117 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5768 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Charles Mgh Redline T Stop.

Location

The UPS Store
139 Charles St, Boston, MA
02114, United States

Hours

Reviews

4.0
117 reviews
5 stars
84
4 stars
4
3 stars
1
2 stars
1
1 star
27
  • EW
    ethan Wager
    Dec 10, 2025
    1.0
    Just a cascade of issues. I never received a tracking number, then I was home for a signed package and the driver didn’t knock. I called and they said he couldn’t reroute, which is totally fine. I said no problem, but then I’ll have to change the delivery date to next Tuesday. The ups rep said they were going to charge me, and I said no offense but I’d like them to waive that fee since they made a mistake. She told me no, so I politely asked to speak to meet with a manager and she just said no again. I’m only leaving this review because I feel like it’s my only recourse. The one star comes more from the fact that the rep didn’t give me anything to work with than the missed package. Life’s complex but at least try to help your customers when there’s an issue.
  • HT
    Hossein Tabatabaei
    Nov 26, 2025
    5.0
    Friendly and nice people, try to help out customers as much as possible
  • CC
    Charis Ching
    Oct 24, 2025
    5.0
    Had an amazing time at the UPS store with Ron and Alexis. They were so helpful and helped us easily return my amazon package
  • JW
    James Williams
    Oct 21, 2025
    5.0
    When a return policy required I pay for shipping, Nick G and Amari A was willing to cut down the box it was originally shipped in to help me limit costs. Top class service right there.
  • AA
    Amoya
    Oct 19, 2025
    5.0
    I went to this store and Kevin help me very quickly great customer service warm welcome definitely recommend

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the store hours for The UPS Store in Boston?

The UPS Store in Boston is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.