Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5768 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Charles Mgh Redline T Stop.
Just a cascade of issues. I never received a tracking number, then I was home for a signed package and the driver didn’t knock. I called and they said he couldn’t reroute, which is totally fine. I said no problem, but then I’ll have to change the delivery date to next Tuesday. The ups rep said they were going to charge me, and I said no offense but I’d like them to waive that fee since they made a mistake. She told me no, so I politely asked to speak to meet with a manager and she just said no again. I’m only leaving this review because I feel like it’s my only recourse.
The one star comes more from the fact that the rep didn’t give me anything to work with than the missed package. Life’s complex but at least try to help your customers when there’s an issue.
HT
Hossein Tabatabaei
Nov 26, 2025
5.0
Friendly and nice people, try to help out customers as much as possible
CC
Charis Ching
Oct 24, 2025
5.0
Had an amazing time at the UPS store with Ron and Alexis. They were so helpful and helped us easily return my amazon package
JW
James Williams
Oct 21, 2025
5.0
When a return policy required I pay for shipping, Nick G and Amari A was willing to cut down the box it was originally shipped in to help me limit costs. Top class service right there.
AA
Amoya
Oct 19, 2025
5.0
I went to this store and Kevin help me very quickly great customer service warm welcome definitely recommend
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the store hours for The UPS Store in Boston?
The UPS Store in Boston is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
What services does The UPS Store #5768 offer?
The UPS Store #5768 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #5768 located in Boston?
It is located at 139 Charles St, Boston, MA 02114, near the Charles MGH Red Line T Stop.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM, though hours may vary on holidays.
How can I contact The UPS Store in Boston?
You can contact The UPS Store at +1 617-573-0005, fax at +1 617-573-0052, or email store5768@theupsstore.com.
What nearby public transit is available to reach The UPS Store?
The UPS Store is conveniently near the Charles MGH Red Line T Stop, which makes it easily accessible via Boston's subway system.
Are there any nearby places to visit after your visit to The UPS Store?
After visiting The UPS Store, you can check out nearby places like Charles Street Liquors for shopping and drinks, or the Imperial Embassy Of Nubia for community services.
Can customers visiting The UPS Store find other business services nearby?
Yes, nearby you can find business support such as Nicole Chenard nutritionist, Boston Locksmiths for key and lock services, and Record Nations for office supplies and stationery.
Does The UPS Store offer any current promotions or special offers?
Yes, The UPS Store has special offers and coupons available. You can learn more at their website's special offers page.