Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0983 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Of Boston University At Packard's Corner.
Details
- DeliveryNot available
Location
Hours
Reviews
2.5
169 reviews
5 stars
56
4 stars
3
3 stars
3
2 stars
8
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.
Service Issues
Customers reported various service issues, including long wait times, lack of assistance, and problems with package handling.
Pricing Concerns
Many reviews mention high prices for services, including printing and packaging, with some customers feeling overcharged compared to other locations.
Management Problems
Several reviews highlight issues with management, including unprofessional behavior and poor customer interaction, leading to a negative atmosphere.
- SZSVEN ZENGDec 18, 20255.0This post office service are so great, especially the guys Lando and Amari are so kind and always willing to help and provide lots of solutions to support. I will definitely come back again!
- DWDavid WeissmanDec 17, 20251.0Customer service at this UPS store is awful. Go to another location.
- SRSolianne RubattinoDec 12, 20251.0they never answer the phone
- DTDaniel TullyDec 10, 20252.0Long line only one person working, lack of parking, difficult to find because of construction and hard to get into while carrying packages. Employee was very friendly and helpful, but just overwhelmed because of how busy it was.
- EKErika KaneSep 26, 20255.0Just in case it helps others: if you have a QR code for your return, they’ll print the label at no charge. I was a bit worried after reading some reviews, so I called ahead, and everything went really smoothly. Super easy drop-off!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0983 in Boston offer?
The UPS Store #0983 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store on weekdays?
The store is open from 9:00 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
Are there any special holiday hours or closures I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, it follows regular hours.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #0983 located?
The UPS Store is located at 1089 Commonwealth Ave, Boston, MA 02215, west of Boston University at Packard's Corner.
Is there a nearby public transit option to reach The UPS Store?
Yes, Packards Corner train station is nearby, providing convenient public transportation access to The UPS Store.
What nearby dining options are available near The UPS Store?
Nearby restaurants include JMP Fine Indian Cuisine, Pho Express, Kantin (Asian fusion), Geido Sushi, and TKK Packard’s Corner for chicken dishes.
Where can I get a coffee or electronics near The UPS Store?
Kasbahouse, a coffee shop that also offers electronics shopping, is located nearby.
What nearby services can I visit for health and wellness after visiting The UPS Store?
Mauralinh Spa for nail and hair removal services and Commonwealth Sports Club offering gym and pilates are close by for wellness activities.