Brand Certified
The UPS Store
2.5(171 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
1089 Commonwealth Ave, Boston, MA
02215, United States
Certified by The UPS Store • Mar 01, 2026
(617) 254-7173
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ma/boston/1089-commonwealth-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0983 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Of Boston University At Packard's Corner.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.5
171 reviews
5 stars
57
4 stars
3
3 stars
3
2 stars
8
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from employees.
Service Issues
Customers frequently mention long wait times, lack of staff, and poor communication, leading to frustration.
Pricing Concerns
Many reviews highlight high prices for services, including printing and packaging, which are considered excessive compared to other locations.
Management Problems
Several reviews criticize the management style, describing it as unprofessional and contributing to a negative atmosphere.
- FLFinnian Long3 days ago1.0They broke a valuable instrument that I was shipping to a shop. I had purchased their insurance on it, but I have now been stuck with an insurance claim for a month, with no ability to contact anyone, and having not received any contact besides automated messages asking me to upload documents which I have already uploaded. It is clear that the entire insurance system is designed to frustrate the consumer and make it impossible to actually receive any money from your claim. Because I shipped through a UPS STORE, it is a completely different process than UPS’s website. The entire system is designed to confuse you. Would give negative stars if possible. Avoid business at all costs.
- PKPack KatisomsakulFeb 2, 20265.0I have been here pretty often and they have such a good service mindset here.
- SZSVEN ZENGDec 18, 20255.0This post office service are so great, especially the guys Lando and Amari are so kind and always willing to help and provide lots of solutions to support. I will definitely come back again!
- DWDavid WeissmanDec 17, 20251.0Customer service at this UPS store is awful. Go to another location.
- DTDaniel TullyDec 10, 20252.0Long line only one person working, lack of parking, difficult to find because of construction and hard to get into while carrying packages. Employee was very friendly and helpful, but just overwhelmed because of how busy it was.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0983 in Boston offer?
The UPS Store #0983 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store on weekdays?
The store is open from 9:00 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
Are there any special holiday hours or closures I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, it follows regular hours.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #0983 located?
The UPS Store is located at 1089 Commonwealth Ave, Boston, MA 02215, west of Boston University at Packard's Corner.
Is there a nearby public transit option to reach The UPS Store?
Yes, Packards Corner train station is nearby, providing convenient public transportation access to The UPS Store.
What nearby dining options are available near The UPS Store?
Nearby restaurants include JMP Fine Indian Cuisine, Pho Express, Kantin (Asian fusion), Geido Sushi, and TKK Packard’s Corner for chicken dishes.
Where can I get a coffee or electronics near The UPS Store?
Kasbahouse, a coffee shop that also offers electronics shopping, is located nearby.
What nearby services can I visit for health and wellness after visiting The UPS Store?
Mauralinh Spa for nail and hair removal services and Commonwealth Sports Club offering gym and pilates are close by for wellness activities.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: