Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0983 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Of Boston University At Packard's Corner.
Details
- DeliveryNot available
Location
Hours
Reviews
2.5
167 reviews
5 stars
55
4 stars
3
3 stars
3
2 stars
8
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Pricing Issues
Customers frequently complained about high prices for services, including printing and shipping, with many noting that charges were higher than at other UPS locations.
Store Management
Several reviews highlighted issues with the store management, including unprofessional behavior and poor handling of customer complaints.
Convenience
Despite the negative feedback, some customers appreciated the store's convenient location and the helpfulness of certain staff members.
- SRSolianne Rubattino3 days ago1.0they never answer the phone
- DTDaniel Tully5 days ago2.0Long line only one person working, lack of parking, difficult to find because of construction and hard to get into while carrying packages. Employee was very friendly and helpful, but just overwhelmed because of how busy it was.
- EKErika KaneSep 26, 20255.0Just in case it helps others: if you have a QR code for your return, they’ll print the label at no charge. I was a bit worried after reading some reviews, so I called ahead, and everything went really smoothly. Super easy drop-off!
- PJPatrick JinSep 17, 20251.0The staff here was terrible. They just failed to fill the correct address. They returned my package after three weeks and charged me once again. DO NOT USE THEIR SERVICE. FedEX and DHL are just so much better.
- ESEmer SheridanSep 13, 20255.0Best UPS store in Boston. Employees are so helpful.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0983 in Boston offer?
The UPS Store #0983 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store on weekdays?
The store is open from 9:00 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
Are there any special holiday hours or closures I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, it follows regular hours.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #0983 located?
The UPS Store is located at 1089 Commonwealth Ave, Boston, MA 02215, west of Boston University at Packard's Corner.
Is there a nearby public transit option to reach The UPS Store?
Yes, Packards Corner train station is nearby, providing convenient public transportation access to The UPS Store.
What nearby dining options are available near The UPS Store?
Nearby restaurants include JMP Fine Indian Cuisine, Pho Express, Kantin (Asian fusion), Geido Sushi, and TKK Packard’s Corner for chicken dishes.
Where can I get a coffee or electronics near The UPS Store?
Kasbahouse, a coffee shop that also offers electronics shopping, is located nearby.
What nearby services can I visit for health and wellness after visiting The UPS Store?
Mauralinh Spa for nail and hair removal services and Commonwealth Sports Club offering gym and pilates are close by for wellness activities.