Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0983 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Of Boston University At Packard's Corner.
Details
- DeliveryNot available
Location
Hours
Reviews
2.5
165 reviews
5 stars
55
4 stars
3
3 stars
3
2 stars
7
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.
Pricing Issues
Customers frequently mention high prices for services, including printing and shipping, with many feeling that charges are excessive compared to other UPS locations.
Store Management
Several reviews highlight poor management practices, including unprofessional behavior from the owner and lack of accountability for service issues.
Convenience and Accessibility
The location is noted for its convenience, but there are complaints about inaccurate store hours and accessibility issues for customers with mobility challenges.
Service Reliability
Numerous customers express frustration over lost packages and inadequate responses to service inquiries, leading to a lack of trust in the store's reliability.
- EKErika KaneSep 26, 20255.0Just in case it helps others: if you have a QR code for your return, they’ll print the label at no charge. I was a bit worried after reading some reviews, so I called ahead, and everything went really smoothly. Super easy drop-off!
- PJPatrick JinSep 17, 20251.0The staff here was terrible. They just failed to fill the correct address. They returned my package after three weeks and charged me once again. DO NOT USE THEIR SERVICE. FedEX and DHL are just so much better.
- ESEmer SheridanSep 13, 20255.0Best UPS store in Boston. Employees are so helpful.
- MFMax FSep 7, 20255.0Came in today and Amari was super helpful and kind. I will be coming back to this location for all my shipping needs based on the strong impression that Amari and UPS provide the best service.
- JAJoshua AyivorSep 4, 20255.0They were great.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0983 in Boston offer?
The UPS Store #0983 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store on weekdays?
The store is open from 9:00 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
Are there any special holiday hours or closures I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, it follows regular hours.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #0983 located?
The UPS Store is located at 1089 Commonwealth Ave, Boston, MA 02215, west of Boston University at Packard's Corner.
Is there a nearby public transit option to reach The UPS Store?
Yes, Packards Corner train station is nearby, providing convenient public transportation access to The UPS Store.
What nearby dining options are available near The UPS Store?
Nearby restaurants include JMP Fine Indian Cuisine, Pho Express, Kantin (Asian fusion), Geido Sushi, and TKK Packard’s Corner for chicken dishes.
Where can I get a coffee or electronics near The UPS Store?
Kasbahouse, a coffee shop that also offers electronics shopping, is located nearby.
What nearby services can I visit for health and wellness after visiting The UPS Store?
Mauralinh Spa for nail and hair removal services and Commonwealth Sports Club offering gym and pilates are close by for wellness activities.