The UPS Store

4.1
194 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0945 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near The Boylston Green Line "T" Station.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
198 Tremont St, Boston, MA
02116, United States

Hours

Reviews

4.1
194 reviews
5 stars
147
4 stars
3
3 stars
1
2 stars
2
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.

Staff Performance

Victor received numerous commendations for his exceptional service, professionalism, and ability to handle customer concerns effectively.

Store Organization

Some customers reported issues with disorganization and cleanliness, contrasting with positive experiences at the same location.

Operational Hours

There were multiple complaints about inconsistent store hours, with customers experiencing closures during posted hours.
  • LW
    Lydia W
    Dec 19, 2025
    5.0
    Happy Holidays, And a huge thank you to Giovanni the store Associate who went above and beyond in regards to my package 📦 needs and even more so the fragile recipient, may God bless you and your family abundantly
  • CK
    Carolyn Kim
    Dec 10, 2025
    5.0
    This location saved the day this week, as I needed to expedite some over night packages and they all arrived next day with no reports of damage. Thank you!
  • CC
    C
    Dec 7, 2025
    5.0
    My experience at this location was good. Kevin assisted me with my packages. He was helpful and knowledgable.
  • JB
    Julie Bushnell
    Oct 26, 2025
    5.0
    Giovanni was very helpful and took care of my returns quickly.
  • AC
    Alyssa Cen
    Oct 24, 2025
    5.0
    I come to this UPS all the time and it’s always a quick experience. The employees are always helpful and nice.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Boston provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.