The UPS Store

4.1
195 reviews

Business Details

198 Tremont St, Boston, MA
02116, United States
(617) 426-3039
https://locations.theupsstore.com/ma/boston/198-tremont-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0945 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near The Boylston Green Line "T" Station.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
198 Tremont St, Boston, MA
02116, United States

Hours

Reviews

4.1
195 reviews
5 stars
148
4 stars
3
3 stars
1
2 stars
2
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Service Speed

Numerous reviews highlighted the quick and efficient service provided at this location.

Inconsistent Experience

Some customers reported negative experiences with rude or unhelpful staff, indicating inconsistency in service quality.

Operational Issues

Several reviews mentioned problems with store hours, including being closed when they were supposed to be open.
  • GS
    Garrett Smith
    Feb 2, 2026
    5.0
    I've been here twice now, and both times I've gotten quick and friendly service. Thanks!
  • LW
    Lydia W
    Dec 19, 2025
    5.0
    Happy Holidays, And a huge thank you to Giovanni the store Associate who went above and beyond in regards to my package 📦 needs and even more so the fragile recipient, may God bless you and your family abundantly
  • CK
    Carolyn Kim
    Dec 10, 2025
    5.0
    This location saved the day this week, as I needed to expedite some over night packages and they all arrived next day with no reports of damage. Thank you!
  • CC
    C
    Dec 7, 2025
    5.0
    My experience at this location was good. Kevin assisted me with my packages. He was helpful and knowledgable.
  • JB
    Julie Bushnell
    Oct 26, 2025
    5.0
    Giovanni was very helpful and took care of my returns quickly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Boston provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified February 08, 2026Yext Knowledge Graph
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