The UPS Store

4.5
337 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0348 in Boston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near The Corner Of Newbury And Hereford.

Details

  • DeliveryNot available

Location

The UPS Store
292 Newbury St, Boston, MA
02115, United States

Hours

Reviews

4.5
337 reviews
5 stars
286
4 stars
2
3 stars
3
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Sean and Veronica, received high praise for being friendly, helpful, and professional, contributing to a positive customer experience.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of their transactions.

Mixed Experiences

While many reviews highlighted excellent service, there were isolated incidents of poor customer interactions, particularly with one notary, indicating inconsistency in service quality.

Location Convenience

The store's location was appreciated by customers, who found it accessible and convenient for their shipping and return needs.

Staff Knowledge

Customers commented on the staff's knowledge and ability to assist with various services, enhancing the overall service experience.
  • NN
    Nodin
    1 day ago
    1.0
    They overcharge! UPS service is absolutely terrible!
  • KF
    Keyi Fan
    Nov 7, 2025
    5.0
    Sean the manager is very supportive friendly and efficient. This is my go to location to every packages
  • TS
    Tayo Stuppard
    Nov 7, 2025
    5.0
    My wife and I have used them many times for our needs and they always deliver prompt and professional service.
  • GB
    Grace Beaudry
    Nov 7, 2025
    5.0
    Always a great experience at this UPS store. Everyone is kind, helpful & efficient!
  • MG
    Margaret Garrard
    Nov 4, 2025
    5.0
    I’ve been using this UPS for three years and every person I encounter working there is always incredibly helpful and pleasant!! They make shipping easy and are always very accommodating / patient whenever I encounter issues!! Couldn’t recommend more!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store at 292 Newbury St, Boston?

The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.