Staples

4.1
194 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Boston, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1 Washington Street, Boston, MA
02108, United States

Hours

Reviews

4.1
194 reviews
5 stars
126
4 stars
22
3 stars
8
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and knowledgeable, contributing to positive shopping experiences.

Product Availability

Customers appreciate the variety of products available, although some noted that certain locations may lack specific items.

Service Efficiency

Many reviews highlight fast and efficient service, with staff quickly assisting customers with their needs.

Printing Issues

Several customers reported problems with printing services, including poor quality and malfunctioning machines.

Store Environment

Feedback indicates mixed feelings about the store layout and atmosphere, with some finding it uninviting despite the helpful staff.
  • CB
    Curtis Baird
    Nov 3, 2025
    1.0
    Worst staples I have ever used. Printer has incorrect colors installed.
  • JN
    Joanne Nikitas
    Oct 18, 2025
    5.0
    Helpful staff.
  • HG
    harris gardner
    Oct 10, 2025
    5.0
    Fast, professional, pleasant service. Staff knew what In needed and brought me to where there were a few options. I purchased what I needed . The cashier was also fast and very pleasant.
  • AL
    Alice Lahnstein
    Oct 8, 2025
    5.0
    Absolutely perfect “new computer “ experience. Knew exactly what I needed and provided it; laptop, set up and follow up.
  • PR
    Phillip Reeves
    Oct 7, 2025
    1.0
    This place sucks if you actually need assistance. a bunch of supposedly busy kids running around and no one available or willing to help you. I finally had to leave.

Frequently Asked Questions About Staples

What are the regular business hours for Staples in Boston, MA?

Staples in Boston, MA is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of products can I find at Staples in Boston?

You can find a variety of products including Chromebooks, laptops from HP and Dell, printers from Canon and Epson, office supplies like paper, pens, tape, and office furniture such as chairs and desks.