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FedEx Office in Boston, MA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.2
135 reviews
5 stars
65
4 stars
6
3 stars
7
2 stars
7
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were described as rude and dismissive.
Efficiency
Several customers noted issues with long wait times and delays in service, particularly during busy hours or when staff were short-handed.
Shipping Issues
There were multiple complaints regarding shipping errors, including lost packages, incorrect billing, and delays, leading to frustration among customers.
Staff Knowledge
Customers expressed concerns about staff knowledge, particularly regarding shipping policies and procedures, which contributed to negative experiences.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific employees who provided exceptional service and support.
- YTy.m. tenorioNov 15, 20251.0The smug trainee brilliantly shipped the package I was sending to myself at my home address - instead shipped it to the hotel I was staying at and shipping it from. When I tried to tell him he hadn’t backwards he dismissed me. Thankfully the hotel had kept my package and sent it to me. Worst customer service ever. Find a different location where employees actually can process logic.
- LFLori FedericoNov 4, 20255.0Visited twice this week, and William was super helpful in shipping our materials back home from our conference. Excellent service!
- LLLindy louOct 12, 20254.0Nice store! Offers fax , copy, shipping and some retail items like cardstats. Staff is good but sometimes seems short-handed. My reason for 4 stars.
- FUFood Trailers R' usOct 9, 20253.0This is by my office, very convenient but depending on who's on duty, be ready to pay $5 to $10 drop off fee.
- WAWilliam AAug 28, 20255.0outstanding service - my team was in a tight pinch for a massive print and Kim at this location saved the day! exceptional support and care!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Boston offer?
FedEx Office Print & Ship Center in Boston offers printing, shipping, copying, digital printing, direct mail, signs and graphics, fax services, passport photos, online notary, lamination, binding, computer rental, and design services.
Where is FedEx Office Print & Ship Center located?
It is located at 187 Dartmouth St, Boston, MA 02116, USA.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I ship packages using FedEx Office Print & Ship Center?
Yes, the center provides FedEx shipping services including FedEx Express and FedEx Ground shipments.
Are printing and copying services available at this FedEx location?
Yes, the center offers digital color printing, large format printing, color copies, poster printing, and more printing and copying services.
Does FedEx Office Print & Ship Center offer online and mobile printing options?
Yes, customers can upload documents through FedEx Office Print Online and also use mobile printing services.
What nearby medical facilities could I visit before or after using FedEx Office services?
Nearby medical facilities include The Dermatology Institute of Boston and Masterpiece Dentistry at Copley, which can be convenient for appointments around your FedEx visit.
Are there good dining options near FedEx Office Print & Ship Center in Boston?
Yes, there are several dining options nearby such as Bon Me - Back Bay for Vietnamese food, Starbucks for coffee, and The Chubby Chickpea for Middle Eastern cuisine.
Which nearby locations can help with childcare or fitness around FedEx Office in Boston?
Bright Horizons at Dartmouth Street + Back-Up Care provides childcare services, and Healthworks Fitness offers gym and yoga studio facilities nearby for customers balancing errands with fitness or childcare needs.