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DHL Express Service Point

4.4
(111 reviews)

Business Details

90 Massachusetts Ave, Boston, MA
02115, United States
(617) 702-1957
https://locations.us.express.dhl.com/ma/boston/90-massachusetts-ave

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Back Bay in Boston offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point
90 Massachusetts Ave, Boston, MA
02115, United States

Hours

Reviews

4.4
111 reviews
5 stars
94
4 stars
1
3 stars
1
2 stars
1
1 star
14
  • LL
    Leslie
    5 days ago
    5.0
    Dave was so patient!
  • MM
    michi muller
    Feb 21, 2026
    1.0
    I am extremely disappointed with my experience with DHL. We paid $340 for express shipping, plus additional fees on top of that, expecting fast and reliable delivery. Instead, the package is now one week late past the promised delivery date. There have been no updates on the tracking, no clear explanation for the delay, and no proactive communication from DHL. For a company that charges premium prices for express service, this level of service is unacceptable. Customer service has been equally frustrating. I’ve tried multiple times to get assistance, but no one seems willing to help, and it’s nearly impossible to get a real person on the phone. Paying this much for shipping and then being left without answers is incredibly disappointing. I expected professionalism and accountability, but unfortunately, this experience has been the opposite. I would not recommend DHL
  • MB
    Megara Bell
    Jan 20, 2026
    5.0
    When you absolutely need to get it to another continent by Friday, the nice folks at DHL got you.
  • WK
    Weyni Kahsay
    Jan 19, 2026
    5.0
    Good customer service and friendly I love it
  • SA
    Shahryar Abghari
    Jan 12, 2026
    5.0
    Appreciate Shrey to help me very kind to send my documents to Turkey.

Frequently Asked Questions About DHL Express Service Point

What services does the DHL Express Service Point at Back Bay offer?

The DHL Express Service Point offers international shipping services, next day shipping and delivery for personal or business needs, and a range of day and time-definite shipping options.

Where is the DHL Express Service Point located in Boston?

It is located at 90 Massachusetts Ave, Boston, MA 02115, USA, in the Back Bay area.

Brand Certified Facts from DHL Express Service Point

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Certified March 01, 2026Yext Knowledge Graph
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