United States Postal Service

3.1
34 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 460 Boston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
460 Boston Rd, Billerica, MA
01821, United States

Hours

Reviews

3.1
34 reviews
5 stars
12
4 stars
6
3 stars
1
2 stars
2
1 star
13
  • MM
    Mikky
    Jul 28, 2025
    5.0
    This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.
  • TK
    Tim Kirk
    Jun 11, 2025
    2.0
    Going to the post office is fine but I usually can’t because they work the same hours as me (9-5). The automated phone service is awful. Since when can you not call a post office? I just need to talk to a person and there is no way to do so.
  • LF
    Lidia Fortier
    Jan 20, 2018
    5.0
    This is a very busy Post office location, since it is located at the Center of our Town. I always get a great service. Employees are friendly and professional. It is my belief that if you treat people with respect and with a smile you will get the same in return.
  • LN
    Linda No Name
    Dec 12, 2017
    1.0
    Hit or miss if we are going to get mail delivery or not. Sometimes they will deliver packages to door and sometimes if it doesn’t fit in mailbox, they will mark it as undeliverable due to receptacle blocked.
  • DE
    darlene egan
    Sep 26, 2017
    2.0
    Received a notice for a package that needed to be signed for. Signed it and checked the box for redelivery. The post man told us it would take a couple of days to redeliver, and now they wont redeliver.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.