United States Postal Service

3.9
31 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 158 Great Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
158 Great Rd, Bedford, MA
01730, United States

Hours

Reviews

3.9
31 reviews
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  • MC
    Matthew Cierpial
    Oct 28, 2025
    1.0
    Went here to ship an envelope as non-machinable because it had some rigid material in it. The non-machinable surcharge is about 25 cents. I was told that the envelope could not be shipped as a letter and would need to be shipped as a package, which costs 8-9 dollars. The letter easily fit through a 1/4 inch slot which is a requirement to send mail as a letter. I attempted to explain that the item could in fact be sent as a non-machinable letter, and I have shipped many letters like this before without issue. The lady behind the counter simply responded, "Do you want to ship this today?" In a rude tone. I responded, "No I think I will go somewhere else." She then said, "It's gonna be the same anywhere else you go." Lo and behold, I went to my regular post office and sent the envelope for 1.85 without any issues. I'd like to think she was just having a bad day, but someone needs to re-explain the requirements to her before she overcharges and confuses others.
  • WW
    Wendon
    Mar 26, 2022
    1.0
    Only went to this post office because I had to for my passport. I'll never use this place again if I can help it. Worst counter staff I've ever met. Rude, unhelpful, unprofessional and gave extreme attitude just because I asked a question about booking an appointment for my passport. I know you might not like your job, but that doesn't excuse this kind of behavior. It's still your job. Unbelievable.
  • LV
    Leah Volak
    Aug 3, 2019
    2.0
    The staff is nice and friendly but need additional training. I came in today with 16 envelopes I needed certificate of mailing for, none of them had done it for multiple letters before so they tried to do two at a time eight times. The price for fewer than three envelopes is $1.45 versus $0.41 for more than three. I tried asking about the price difference as I knew it should be $0.41 per envelope but they were adamant so I left. In the past, they also tried to charge me over $100 to mail a package that cost ~$40 at another post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.