United States Postal Service

3.6
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 60 Auburn St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
60 Auburn St, Auburn, MA
01501, United States

Hours

Reviews

3.6
22 reviews
5 stars
12
4 stars
0
3 stars
4
2 stars
2
1 star
4
  • LT
    Laura Tino
    Nov 29, 2025
    5.0
    My friend is away for a few months, and I am picking up her mail from her PO box for her, then sending it to her in another country. The staff here has been wonderful - answering my questions, helping me do it correctly, and treating me with respect. I don't usually review anything, but I saw a couple of negative reviews here and was motivated to offer the other side. Thank you!
  • CE
    Carl Enberg
    Sep 4, 2020
    2.0
    You should update your hours online, it says open till 5PM but then on your door there is a sign that says closes at 4PM. Was frustrating not knowing that going into a Holiday weekend.
  • AD
    Ada Duruh-Nubuor
    Aug 8, 2019
    2.0
    My international parcel was meant to have been delivered since two days ago. Mail man brought the parcel and refused to drop it indicating that a signature is required. I boldly stated that there are no restricted delivery options. Even when I rescheduled next day delivery, I again indicated that no signature is required, Parcel should be dropped off at my doorstep since no one will be at home. Mail man again refused to drop my parcel, left a note on my instruction which he printed stating I need to pick up my parcel at the post office because signature is required. Who requested for signature? My instruction is binding. If I say no signature required, why are they insisting on signature? It’s not a registered mail. They are food items and can be perishable which I indicated. Parcel has been in transit for over 3 weeks already. Does the mail man understand English or is he just being naive?😡😡😡😡😡
  • TB
    tina bastarache
    Dec 19, 2016
    3.0
    your automated phone service system is awful not to be rude but yes this no that i have like 2 questions and none of the options work for me very frustrating and irritating
  • MM
    Mary
    Jul 2, 2016
    5.0
    The staff at Auburn Post Office are consistently refined, professional and friendly to every customer. Today I observed a very rude customer address one of the staff and the supervisor and then huff off and they were very respectful despite her demeanor and unsavory language. Keep Up the wonderful work! You are appreciated in Auburn.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.