The UPS Store

4.5
240 reviews
The Printing Store

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4716 in Auburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Route 12 In Auburn Crossing.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
482 Southbridge St, Auburn, MA
01501, United States

Hours

Reviews

4.5
240 reviews
5 stars
202
4 stars
6
3 stars
3
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and efficient, providing positive experiences for many customers.

Speed and Efficiency

Customers appreciate the quick service and ease of transactions, often noting they are in and out without delays.

Packaging and Shipping Issues

Some customers reported problems with packaging and shipping, including damaged items and unhelpful responses from staff regarding issues.

Notary Services

There are significant complaints regarding the notary services, including issues with certification and poor management response.

Printing Services

While many customers praised the printing services, there were also complaints about high costs and lack of transparency in pricing.
  • SM
    Sarah Mizzoni
    Nov 12, 2025
    5.0
    Great location, staff are friendly and fast.
  • LP
    Lisa P
    Oct 12, 2025
    5.0
    UPS store Auburn, MA. Sooooooo convenient. No box or label needed (my printers not working at the moment). Definitely a go to place for shipping.
  • KM
    Kim McArthur
    Aug 29, 2025
    5.0
    Because they were personable, they worked fast to get me out and every time I have to visit this UPS store I have nothing but positive things to say
  • TP
    Tanya Puniskis
    Jul 20, 2025
    5.0
    These people are fast, efficient and Insha, one of the UPS workers stayed late to accommodate me on a Sunday! Thankyou staff and Insha!
  • MS
    Mark Shirman
    Jul 9, 2025
    1.0
    Purchased a box to ship a high end mountain bike. they took the bike to pack and ship. They didnt use the box but rather a few boxes taped together which facilitated in the bicycle arriving damaged. Sent me to UPS corporate to handle which they didnt. No apology no compensation, they are corrupt and do not stand behind their own work, as a result my son(16) is out thousands.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4716 in Auburn offer?

The UPS Store #4716 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.