United States Postal Service

3.8
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 57 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
57 S Main St, Assonet, MA
02702, United States

Hours

Reviews

3.8
16 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • OR
    Olivia Rosa
    Dec 4, 2024
    1.0
    Summary: mail was not secure, unprofessional staff, and distrusting service. I genuinely believe people make mistakes on the job- even BIG ones so I’m not going to use names because I’m not trying to jeopardize any jobs, but this definitely can’t go unnoticed. First- I paid for my box, and the worker who assisted me in confirming my box never opened it (red panel covering the hole). Didn’t find out until a whole week later, after I ordered a card & checkbook to get delivered. She said that was her own fault, she was there alone. Next time I go in, I had my PO Box combo on a paper I forgot at my house. I get there and ask if I can have my combo. Literally all he asked me is what number. It was a different worker than I’ve seen before and he went to the corner and I guess looked it up and put it on a piece of paper to hand me. I waited a few seconds and said, “that’s it?”. He confirmed yes. I don’t know about you, but the fact that this worker didn’t know my name, didn’t ask me for id, never even see me before frightens me- mind you someone else was watching this whole thing. They introduced themself as a postmaster! Get this- he says he was just trying to accommodate me, whatever that means. I told them, god forbid I was someone else you would’ve gave someone access to my mail! I said this- and the worker reached over the counter and tried to SNATCH the paper with my combo out of my hand. I said ohh no, no way you just did that. I got my mail (my checkbook and card included), and came back inside and said I need to close my box I don’t feel safe leaving my mail here. The postmaster said we were just trying to help you and you came off abrasive. He said they could’ve gave me a hard time getting the combo…..GOOD I’d prefer that because it means my mail is secure, you did me no favor!! I had a book of blank checks and a debit card in my box!! I asked him his name he gave it to me and he said I must be bored. The pure fact that they got annoyed and didn’t understand why i found this situation troubling blows my mind but I’m sure this is a mistake they will never forget and make again. Cherry on top- I closed this box STILL not showing any identification. That said- be careful if you do decide to open a box, and you are offered information without any kind of identification- consider it a red flag. I don’t write reviews like this, EVER so this is obviously a serious situation.
  • SS
    sampac Sampac
    Jul 23, 2024
    1.0
    Worst Manager, arrogant and the most disrespectful.
  • MO
    Marcos Oliveira.
    Oct 26, 2023
    1.0
    I've been to this USP several times because I work in auctions nearby and the payment method is by money order, but there are times when I come to buy it when there's a gentleman who works there, he always says he doesn't have it, sometimes I wait for him to leave the service and I'll come back. again and the person there sells it to me on money order, it's a shame that this happens. I don't know what this gentleman's intention is for doing this.
  • CC
    Chris
    Mar 14, 2017
    5.0
    Very helpful and polite.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.