United States Postal Service

4.6
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Main St, Andover, MA
01810, United States

Hours

Reviews

4.6
16 reviews
5 stars
12
4 stars
3
3 stars
0
2 stars
0
1 star
1
  • ED
    Elias D
    Sep 22, 2016
    5.0
    What can I say... I love this post office. I use it probably once a week and the staff there is always very friendly and helpful to me. Other patrons seem to come in and happily utilize their service including P.O. Boxes. I can easily drop off pre-paid items to ship from eBay sales. Always enjoy pleasant conversations with the staff as well if they aren't busy so I feel very at home here. I personally prefer visiting this post office over the other, larger one near Whole Foods. P.S. Lunch hour break is 1:30 to 2:30 pm.
  • KB
    Kristie Buccieri
    Sep 2, 2016
    5.0
    I can't praise this post office enough! They had a package which arrived at their facility at 3AM. Our office was closing early and I did not want it to be left in the hallway of the building. I called, spoke to Lisa who said that the carrier already had the package and she would contact her supervisor to see if he can connect with the carrier to have him hold it until next week. About 30 minutes later, the carrier pulls up outside our office. I run outside not knowing if he was delivering an overnight. I ask him if his supervisor called him and he said yes, he's here to deliver my package. They changed the route for my little package, what service!!!
  • VF
    Viacheslav Fonderkin
    Nov 25, 2015
    4.0
    Fine
  • FS
    Franz Schubert
    Apr 8, 2015
    4.0
    We had a problem with a delivery. I spoke to "Cliff" at the Stevens St. P.O. and he was very courteous and helpful. I would have given 5 stars but there was a problem with the delivery. To be fair, it was not our "regular" delivery person.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.