Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2646 in Andover offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To King's Subs.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
228 reviews
5 stars
190
4 stars
7
3 stars2
2 stars
4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting Kevin and Tom for their exceptional service.
Efficiency
Many reviews noted the quick and efficient handling of shipments, with staff making the process easy and seamless.
Store Hours
Several customers expressed frustration with inconsistent store hours, reporting that the store was often closed during posted hours.
Packaging Assistance
Customers appreciated the thorough assistance with packaging and shipping, often mentioning the staff's willingness to go above and beyond.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding customer service and specific employee interactions.
- EWed woolfolkJan 17, 20264.0Much improved from 6 months ago, when staff didn't even acknowledge me when I entered. The person working the counter was seated in the back when I entered and as soon as the door closed behind me he asked how he could help. I sent a prepaid package, asked for a receipt and was back in my car within 5 minutes. Good experience today.
- PCP CDec 30, 20255.0Fast and Friendly service. We had to notarize some papers and the gentleman was very patient. They also offer witnesses but better call first to make sure there are enough staff there to do it.
- LALisa AntunaDec 19, 20255.0This is the best UPS store in Massachusetts. Kevin, his uncle and the entire team are incredible. They are kind, patient and always take the best care of their customers. Thanks for all you do!!
- JGJennifer GeddesDec 11, 20255.0I had an outstanding experience at the UPS Store today thanks to Gus! From the moment I walked in, he was welcoming, attentive, and genuinely committed to helping me with everything I needed. He explained my options clearly, handled everything quickly, and made the whole visit effortless. Customer service like that is rare these days — thank you, Gus, for making my day easier!
- DBDr. Meg | Lovely BonesDec 7, 20255.0The owner of the UPS Store in Andover, MA, made a real positive impact on my family today! The holidays can be so expensive. Kevin helped us find the most cost-efficient way to ship some gifts to loved ones across the country, so they could arrive in a timely fashion without us breaking the bank. As a business owner myself, I so appreciate the attention and dedication to customers. Thank you, Kevin, Happy Holidays!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2646 in Andover offer?
The UPS Store #2646 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2646 located?
The store is located at 9 Bartlet St, Andover, MA 01810, US, next to King's Subs.
What are the regular operating hours for The UPS Store #2646?
Monday to Friday, the store is open from 8:30 AM to 6:30 PM; Saturday from 8:30 AM to 4:30 PM; and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2646 open on Sundays and holidays?
Yes, the store is open Sundays from 10:00 AM to 3:00 PM. It is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. For holiday hours, check their website.
What payment methods are accepted at The UPS Store #2646?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
How can customers contact The UPS Store #2646?
Customers can reach the store by phone at +1 978-470-2001 or email at store2646@theupsstore.com.
Does The UPS Store #2646 provide mailbox rental services?
Yes, they offer mailbox rental services for mail and packages as part of their mailbox services.
What nearby businesses might be useful for customers visiting The UPS Store #2646?
Nearby businesses include Business Catalytics for professional services, Dermafirm USA for beauty and spa needs, and Shred Nations for shredding services, which could complement your visit to the UPS Store.
Are there any nearby real estate agencies customers might find helpful around The UPS Store #2646?
Yes, nearby real estate agencies include Simple House Offer, 833 Capital Group, Manderley Real Estate, and Harkins Real Estate & Auctioneers which customers might visit for property services.
Can customers visiting The UPS Store #2646 also find handyman or home improvement services close by?
Yes, nearby you can find House Doctors Handyman, Zen Roofing Company, Rivers Plumbing and Heating, and Paintline Painting for various home improvement and contractor services.