Brand Certified
United States Postal Service
2.5(66 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
600 Suffield St, Agawam, MA
01001, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 Suffield St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
66 reviews
5 stars
23
4 stars
2
3 stars
1
2 stars
2
1 star
38
- DCDavid CoakleyFeb 23, 20265.0I've been here plenty of times and it's great.
- CCChrisFeb 10, 20261.0No one picks up the phone, and while there are some good people who work there, management is a joke and incompetent. If there is a problem and they see your number on caller ID? They ignore that call. Extremely pathetic for a paid for service. Not only that, but if you do manage to get ahold of the current management, there are just excuses and lies. They may even try to guilt trip you (poorly) into making their mistakes into your fault. If they decide to change how things work, they will do it without warning and without communication so careful if you are a small business who expected the reliability they had in the past. They do not have that anymore.
- ZPzhen phommachanhFeb 8, 20261.0I had such bad experience with this person there when I took my daughters to renew their passports. I felt insulted, she was rude and talked mean to us. She’s not professional at all. When I asked her how much my fees will be before determine if I want to pay with check or cash, she replied back to me that she doesn’t know, how can you work there and not knowing how much it will cost when you doing it all day long. I mean, I don’t need to know exact numbers but just give me a rough estimates. Additionally, when she tells me something, she didn’t even finish her conversation and walk away. She’s very rude when she asked me to redo my form again and when I asked her what’s wrong with the form, instead of tell me what’s wrong, she replied that it’s wrong, you just have to redo again. It seems like every questions I asked her, she can’t even answering me. After this visit, I would not want to go there ever again. I don’t need people like her to put me down and insulted me I front of my kids.
- JHJuan HenaoJan 30, 20261.0The worst experience I’ve ever encountered from any USPS post office. My boxed package was crumbled up like a paper ball with the $500 contents missing. What followed next was an abomination of customer service led by supervisor Josh. He entrusted to me that he would take care of the incident; however, I have yet to hear from him, despite seven months having passed. Apart from Josh, good luck trying to get a hold of the phones- they never pick up. If you show up in person, good luck trying to speak to a supervisor. I was denied with no explanation or reasoning.
- WRWIOLETTA ROMANOWSKAJan 21, 20261.0Delivery person state he deliver package on Jan 19 (holiday) at 5.07 pm to individual. This statement is not true. Package was insured for $700 and need to be sign off
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 600 Suffield St?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can take your passport photo. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online at the USPS website or in person with two valid IDs and a completed application form.
Does the lobby provide 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific hours.
What are some nearby places that I might visit before or after going to the Post Office?
Nearby you can visit Perry Lane Park for recreation, grab a coffee or snacks at Dunkin', or relax at Ambiance Spa.
Is there a nearby gas station close to the Post Office?
Yes, CITGO gas station, which also offers convenience store items and breakfast, is nearby and convenient for refueling or quick snacks.
Where can I find nearby fitness options around the Post Office?
Anytime Fitness and CrossFit Wingman gyms are nearby, ideal for a workout before or after your visit to the Post Office.
What is the contact phone number for the United States Postal Service at this location?
You can reach this Post Office locally at +1 413-786-1001 or the main USPS phone at +1 800-275-8777.
Brand Certified Facts from United States Postal Service
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