United States Postal Service

2.6
61 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 Suffield St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 Suffield St, Agawam, MA
01001, United States

Hours

Reviews

2.6
61 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
2
1 star
34
  • VS
    Victoria St.Dennis
    Dec 22, 2025
    1.0
    Their incompetent delivery driver failed to deliver my package yesterday and now I can't even find out if it's on a truck to try again today. Website claims a technical issue, usps call center is useless as they only tell what's on the website, Agawam office ignoring their phone. I just want to know if my package is out delivery or not so I know if I should wait at home to go get it from them!!!!!!!!!!!!!
  • AC
    August Capri
    Dec 11, 2025
    1.0
    My package has been at their offices for more than 10 days. I sent the package correctly, and the person who is supposed to receive it hasn't gotten it yet, even though their house is practically just a few blocks away. Their delays are causing me problems; the package isn't moving from there. It seems like...
  • EC
    East Coast
    Oct 14, 2025
    5.0
    Every single time I get this one guy I leave with a smile. He's a tall slender dude who's name may be "Ralph"? I'm not sure though. He is the most pleasant human I've ever ran into in my life. Every time. He is helpful, kind, patient, and has exceptional customer service. If the rest of the post office was a fraction of this guy, I don't believe the rating would be so bad.
  • JS
    Joe Simmons
    Sep 12, 2025
    1.0
    There’s a creepy lady working there that smells like ciggys , talks way to much, and laughs at every little stupid thing. Super annoying and weird.
  • MS
    m s
    Sep 5, 2025
    5.0
    Convenient location, wait time as expected, depending on time of day. Otherwise, clean, plenty of parking.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.