United States Postal Service

2.7
59 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 600 Suffield St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 Suffield St, Agawam, MA
01001, United States

Hours

Reviews

2.7
59 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
2
1 star
32
  • EC
    East Coast
    Oct 14, 2025
    5.0
    Every single time I get this one guy I leave with a smile. He's a tall slender dude who's name may be "Ralph"? I'm not sure though. He is the most pleasant human I've ever ran into in my life. Every time. He is helpful, kind, patient, and has exceptional customer service. If the rest of the post office was a fraction of this guy, I don't believe the rating would be so bad.
  • JS
    Joe Simmons
    Sep 12, 2025
    1.0
    There’s a creepy lady working there that smells like ciggys , talks way to much, and laughs at every little stupid thing. Super annoying and weird.
  • MS
    m s
    Sep 5, 2025
    5.0
    Convenient location, wait time as expected, depending on time of day. Otherwise, clean, plenty of parking.
  • IH
    Irene Hayde
    Jul 14, 2025
    1.0
    Never answer the phone at agawam post office!
  • MB
    marylynn bliss
    Jul 3, 2025
    1.0
    I really didn't want to give this useless post office one star but Google won't let you proceed until you give them a star. THESE INCOMPETENT EMPLOYEES SHOULD BE FIRED. HOW IN THE WORLD DOES THE USPS ALLOW THIS OFFICE TO NOT ANSWER THEIR PHONE????? Why does W. Spfld., send mail to Agawam for delivery??? What a waste of time and money and these incompetent employees can't follow thru with updating verification information. I am livid that my package has been sitting in their post office since Monday and I have made umpteen calls to this post office never once getting an answer. I've escalated a claim and won't hear back from anyone for 3 business days. How convenient for them. Makes me sick that these people can't/don't do their job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.