Staples

4.5
159 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Acton, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
145 Great Rd (Route 2A), Acton, MA
01720, United States

Hours

Reviews

4.5
159 reviews
5 stars
112
4 stars
28
3 stars
6
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, although there were some complaints about specific employees and inconsistent service.

Product Availability

Many customers appreciated the good selection of products, though some noted issues with stock levels, particularly for specific items like ink cartridges.

Convenience

The store's location and services, such as Amazon returns and printing, were highlighted as major conveniences for customers.

Pricing

Customers found prices to be competitive, especially with the use of coupons, but some felt certain items were overpriced.

Store Environment

The store was frequently described as clean, organized, and spacious, contributing to a positive shopping experience.
  • KW
    Kelly Western
    4 days ago
    5.0
    Helpful staff
  • MW
    Melissa Wingfield
    Oct 28, 2025
    1.0
    I dropped off an Amazon package at 10 AM for UPS to pick up at their usual time around 5 pm. At 6:30 pm the package was still not scanned as picked up so I called the store. They said the UPS truck had already come. I asked the person if they could please check to make sure no packages were left by accident. He said he "didn't need to walk all the way over there to see if the UPS driver got them all" ... I said, "What if he missed one/some?" And then asked again if he could please double check that one wasn't missed or put in the wrong bin or something. He said he knew the driver and said he got them all (WITHOUT CHECKING). TERRIBLE CUSTOMER SERVICE!!!
  • PH
    Patrick Hearn
    Oct 23, 2025
    5.0
    If you have old printers that you would like to get rid of consider taking it to Staples who will give you 5 dollars worth of store credits for each printer and recycle the printers for you. It took me approximately 10 minutes to turn in 3 printers. This is much more attractive than paying a recycling fee elsewhere! I would suggest calling Staples first to be certain they will exchange your printer. I do not know if they offer this for all printers. My printers were made by Brother and Epson which Staples sells.
  • LW
    Loretta West
    Oct 13, 2025
    5.0
    Staples has products competitively priced and excellent support from staff. They're also very good at tech support services.
  • JV
    Jessica V
    Oct 8, 2025
    5.0
    The employees in the printing department here are just lovely. I come here to print marketing materials for work occasionally and they’re always friendly and super accommodating and the prints always look perfect.

Frequently Asked Questions About Staples

What are the regular business hours for Staples in Acton, MA?

Staples in Acton, MA is open Monday through Friday from 8:00 AM to 9:00 PM, on Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

What services does Staples provide at the Acton, MA location?

Staples offers printing, shipping, technology, travel, recycling, direct mail, design, passport photos, Amazon returns, TSA PreCheck®, and more at the Acton store.