United States Postal Service

2.2
53 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6001 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6001 Main St, Zachary, LA
70791, United States

Hours

Reviews

2.2
53 reviews
5 stars
11
4 stars
5
3 stars
1
2 stars
2
1 star
34
  • AB
    Ashley Blackwell
    Oct 20, 2025
    1.0
    I would give them negative stars if that was an option. I tried to get my son passport prices started on Friday. Well they don’t take walk ins. )How should we know, the sign on the door says walk in to get passport). There is no one else there at that time but ok cool, we make an appointment for Monday at 9. Show up and we’re told the only person who can do the passport process decided to come in late today. So I try to make another appointment and get told oh just come in no need for an appointment…. So I’m back later with everything they told me I needed but now they want something else. They are so unprofessional. If you want a passport done go anywhere but here.
  • MC
    Meisha Chatman
    Sep 22, 2025
    1.0
    I was denied a service I had researched, and when I followed the recommendation to call customer service, the agent assured me she would submit a request. Later, a manager called me—I expected assistance, but instead, she seemed to want to argue. I even had to ask, “Ma’am, what’s the point of this phone call?” to which she replied, “Have a nice day!” The attitudes I encountered were very unprofessional. My intentions were genuine, and I meant no harm; I simply relied on the information I had read. I don’t understand why she felt the need to frame the situation as a conflict.
  • CD
    Catherine Victoria DiBenedetto
    Jul 18, 2025
    5.0
    Picked up certified letter. In and out even a place for truck and trailer parking. No wait line
  • JM
    Josh McDaniel
    Oct 13, 2019
    1.0
    This post office is the WORST! Our mail person is sooooooo unneccessarily rude to me and my wife. Refuses to leave packages on the covered back porch, instead leaves them in the front yard! When I call the post office, the postmaster gets on the phone, speaks over me the entire time, listens to nothing and tells me I am lying and her employee is not. Terrible service, terrible customer relations. Wish I could give a negative amount of stars.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.