Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Shreveport, LA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported problems with package deliveries, including missed deliveries, packages delivered to the wrong address, and drivers claiming delivery attempts that did not occur.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rude and unprofessional behavior from employees.
Timeliness
Many customers expressed frustration with delays in package delivery and poor communication regarding delivery schedules.
Professionalism
Several reviews highlighted unprofessional behavior from staff and drivers, including lack of accountability and poor handling of customer inquiries.
Cleanliness and Efficiency
Some customers noted that the location was clean and that service was generally quick, although this was overshadowed by delivery and service issues.
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Chelsea Robertson
Nov 9, 2025
5.0
Needed a packaged dropped off and shipped same day so I called the office. They were very helpful and when I went to drop off the lady at the front desk was super helpful, kind, and charismatic! She even helped me find some cute barstools on SHEIN!
VB
Virginia Broome
Oct 16, 2025
1.0
Driver repeatedly drives through my yard and just throws the packages out damaging some including expensive machines
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Latosha Collins
Oct 15, 2025
5.0
Excellent customer service
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Aldric Williams
Oct 6, 2025
1.0
They don’t know when they are dropping off packages. They come early and make you sign and then don’t come on the weekend even though they know you can’t sign during work hours. Customer service sucks, they don’t know when their drivers are coming in. They will hi jack your package and make it hell to get it. Me and my fiancé’s entire Saturday and half Sunday was annoyed all because they lied about the arrival time Friday. No compensation whatsoever.Lies lies lies lies and more lies from everyone who works here.
DH
Diane holland
Sep 27, 2025
1.0
These people r so unprofessional I've never in my life waited on a place to open only to be held off for her to be answering her personal phone in front of customer and telling someone ne to time do this and that and trying to over charge because it's the weekend I'll never use this location ever again most unprofessional place I've ever been to ups will get my business f3om now on