DHL Express Service Point Shreveport

4.0
196 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Shreveport in Shreveport offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Shreveport
9250 Wallace Lake Rd, Shreveport, LA
71106, United States

Hours

Reviews

4.0
196 reviews
5 stars
138
4 stars
8
3 stars
3
2 stars
1
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and friendliness of staff, particularly Chris and Dominique, highlighting their exceptional service.

Efficiency

Many reviews noted quick and efficient service, with staff going above and beyond to ensure packages were shipped and delivered promptly.

Location Convenience

The Shreveport location was frequently mentioned as convenient and easy to access, contributing to a positive overall experience.

Mixed Delivery Experiences

While many customers had positive experiences, some reported issues with package delivery delays and poor communication regarding their shipments.
  • AC
    Ana Creamer
    6 days ago
    5.0
    Chris is a very helpful employee. He always makes shipping easy!
  • SA
    Sheron Adams
    6 days ago
    5.0
    Thank you Chris for your professionalism and courtesy!!! I will definitely recommend.
  • JL
    Jamie Lopez
    Dec 29, 2025
    5.0
    Breona at the Shreveport, Louisiana, location was amazingly helpful. What a treasured employee she is! Hang onto her.
  • MB
    Monica Burton
    Dec 17, 2025
    5.0
    Chris was so helpful, friendly, and made my day! I was trying to mail a small package to Germany and UPS wanted my ssn which I thought was strange and I didn't feel comfortable with that. FedEx wouldn't mail it because the zipcode didn't auto fill with the city in their computer system. So I came to DHL and they shipped my package with just basic contact info needed. My friend will get her package in two days and I am thrilled! Will always come here first when needing to ship internationally. Thank you, Chris!
  • CA
    Chuck Anderson
    Dec 8, 2025
    5.0
    They arrived to pick up my international shipment at 4:45 PM on a Friday. The driver was under a huge rush and rude as the dispatch (in Shreveport) is over an hour away and his boss was on the phone yelling at him because she wanted him back by 6:00 pm when they close. The driver left without some of the paperwork. Specifically, he left without the ATA Carnet, which is required to travel with the shipment so that I do not have to pay several thousand dollars of import duty taxes. So now on Monday morning, I had to drive 4 hours from Houston to Shreveport to get the Carnet with the shipment. No apologies offered. They also have no idea how to handle the Carnet. I am completely fed up! The only bright spot was the Chris. who helped on Monday morning was polite and professional.

Frequently Asked Questions About DHL Express Service Point Shreveport

What services does DHL Express Service Point Shreveport offer?

DHL Express Service Point Shreveport offers international shipping services, next day shipping and delivery, and a variety of day and time-definite shipping services for personal and business needs.

What are the operating hours for DHL Express Service Point Shreveport?

The service point is open Monday through Friday from 9:30 AM to 6:00 PM, and closed on Saturdays and Sundays.